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Mortgage Bankers Association

Associate Instructional Designer

🇺🇸 Hybrid - Washington, DC 🕑 Full-Time 💰 $66K - $70K 💻 Instructional Design 🗓️ January 26th, 2026
LMS Storyline

Edtech.com's Summary

MBA is hiring an Associate Instructional Designer to collaborate with senior designers and subject matter experts in developing and updating educational content primarily for MBA Education's web-based self-study courses. The role includes managing course development, supporting LMS functions, and ensuring delivery teams meet learning objectives.

Highlights
  • Design, develop, and revise educational content for various course formats using instructional design methodologies.
  • Manage and update content in Learning Content Management Systems (Xyleme and CDS) and act as LMS administrator for WBT/TopClass.
  • Publish, test, and document course content; incorporate graphics and analyze learner feedback and survey data.
  • Support senior instructional designers and collaborate with delivery teams to ensure effective course delivery.
  • Maintain product information accuracy on MBA’s website and respond to customer feedback on educational programs.
  • Required skills include proficiency with LMS systems, Microsoft Office (Word, Excel, PowerPoint), and preferred experience with webinar platforms (Zoom, Adobe Connect), eLearning software (Articulate Storyline), and graphics software (Adobe Photoshop).
  • Requires 1-3 years of instructional design experience and a Bachelor’s Degree or a Master’s Degree in Industrial Design/Technology as a substitute.
  • Strong writing, editing, communication skills, and ability to handle multiple tasks within tight time frames.
  • Salary range: $66,000 - $69,500 annually.
  • Experience in mortgage banking or associations is a plus but not mandatory.

Associate Instructional Designer Full Description

Associate Instructional Designer
Location
Washington, DC (Hybrid)
Department
Education & Business Development

As the leading advocate for the real estate finance industry, MBA is committed to providing our members with unmatched value and unparalleled benefits. In doing so, we recognize that our most valuable resource is our employees. MBA prides itself on sourcing top talent from all fields and is committed to investing in a culture where communication is essential, diverse voices are encouraged, and embrace inclusion for all.

  • Competitive salary and benefit packages including Medical, Dental, and Vision.
  • Hybrid work schedule that supports work-life balance
  • Professional development opportunities
If you are looking for a career-defining opportunity, share similar values, and are ready to make a difference in the real estate finance industry, look no further. Apply today!

SUMMARY:
Works with senior instructional designers and subject matter experts to design, develop, revise, and update MBA Education’s content for MBA’s single-family and commercial/multifamily members. Work will primarily be focused on MBA Education’s extensive library of web-based self-study courses but can also include in-person online and classroom-based courses as well as certification and designation programs. Works with MBA Education’s Delivery Team and course instructors to ensure that programs are delivered as designed and learning objectives are met. Provides administrative support for tasks related to course development and maintenance. Acts as primary point of contact for questions and issues related to LMS functionality.
 
PRIMARY RESPONSIBILITIES:
  • Uses instructional design methodologies to design, develop, revise, and update educational content for various course formats. Supports senior instructional designers in the development and maintenance of MBA Education content.
  • Responsibilities may include but are not limited to updating course content and corresponding assessment items; creating, selecting, and incorporating graphics into courses; downloading and reviewing surveys from the LMS; pulls analytic reports from the content delivery system; publishing, testing, and documenting course content.
  • Imports, tags, modularizes, reconfigures, updates, and publishes assigned content in MBA’s Learning Content Management System (Xyleme and CDS) using MBA Education standards and processes.
  • Attend content license discussions with current and prospective member companies.
  • Acts as LMS administrator for content-related functions in WBT/TopClass. Manages course templates. Acts as main point of contact for technical issues related to the courses and the LMS.  Research functionality, helps troubleshoot and resolve issues, and submits tickets as needed.
  • Keeps current on new educational technology and instructional design principles. Makes recommendations for improvement to processes.
  • Stays abreast of general industry news and developments.
 
SECONDARY RESPONSIBILITIES:
  • Responds to customer feedback regarding MBA educational programs. Reviews and disseminates student feedback from emails or surveys to the appropriate members of the content team.
  • Ensures the product information on MBA’s website (agendas, course overview documents, etc.) is up-to-date and accurate as directed by senior members of the Content team.
  • This position description should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job.  Incumbents are required to perform other functions, as assigned.
 
SPECIFICATIONS:
One to three years of instructional design experience along with a Bachelor’s Degree is required.  A Master’s Degree in Industrial Design/Technology or related field may be substituted for the experience requirement.
Experience in managing multiple tasks along with excellent writing, editing, and communication skills is required. Must be able to produce quality work within tight time frames. Must be comfortable learning and using new technology.
Experience using a learning management system is required; experience as a system administrator or instructor is preferred. Experience with Microsoft Word, Excel and PowerPoint is required. Experience with a webinar platform such as Zoom or Adobe Connect is preferred. Experience with eLearning software such as Articulate Storyline and graphics software such as Adobe Photoshop is preferred.
Prior association experience, and/or familiarity with the mortgage banking industry, would be helpful, but is not required.
 
The current recruitment range for this role is $66,000 - $69,500.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.

MBA is an E-Verify employer. Please note that MBA will not sponsor employment.