Associate Systems Engineer (MDM)

Edtech.com's Summary

PowerSchool Group LLC is hiring an Associate Systems Engineer (MDM). The role involves designing, implementing, and supporting enterprise endpoint and system management solutions, focusing on Microsoft Intune and modern MDM practices. The engineer will collaborate with multiple teams to deliver stable, secure, and scalable IT solutions across a global environment.

Highlights

Design, implement, and maintain device management solutions using Microsoft Intune.
Manage device lifecycle processes including provisioning, enrollment, compliance, patching, and retirement.
Support endpoint platforms across Windows, macOS, and mobile devices.
Partner with infrastructure teams on identity and access management with Azure AD/Entra ID.
Automate endpoint deployment and management using tools like Autopilot and scripting.
Serve as Tier 3 escalation point for complex endpoint and system issues and collaborate on incident resolution.
Implement endpoint security controls and support compliance initiatives.
Required qualifications: 4+ years in Systems or Endpoint Engineering, hands-on Microsoft Intune experience, Windows and macOS administration, Azure AD/Entra ID knowledge, and strong troubleshooting skills.
Preferred skills include MDM migration experience, scripting with PowerShell or Bash, and Microsoft Endpoint Administrator Associate certification.
Compensation range $75,400 - $94,200 USD plus comprehensive benefits including insurance, 401(k), parental leave, paid time off, and wellness programs.

Associate Systems Engineer (MDM) Full Description

Overview:

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means youâre joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growthâ, protects data, and serves as a critical partner to all departments of PowerSchool.

Responsibilities:

The IT Engineer is responsible for designing, implementing, and supporting enterprise endpoint and system management solutions across PowerSchoolâs global environment. This role plays a key part in advancing device management, automation, and overall user experience, with a strong focus on Microsoft Intune and modern MDM practices.

The ideal candidate brings a balance of hands-on technical expertise and operational maturity, with experience supporting enterprise environments at scale. This role partners closely with Service Desk, Infrastructure, Security, and PMO teams to deliver stable, secure, and scalable IT solutions.

Key Responsibilities:Endpoint & MDM Engineering

Design, implement, and maintain enterprise device management solutions using Microsoft Intune and related technologies
Manage and optimize device lifecycle processes including provisioning, enrollment, compliance, patching, and retirement
Develop and maintain configuration profiles, compliance policies, and application deployment strategies
Support and enhance MDM architecture, including migration initiatives (e.g., JAMF to Intune) and continuous improvement efforts

Systems & Platform Support

Engineer and support core endpoint platforms across Windows, macOS, and mobile devices
Partner with infrastructure teams on identity (Entra ID/Azure AD), access, and conditional access policies
Monitor system health and performance, proactively identifying and resolving issues
Maintain documentation for system configurations, standards, and processes

Automation & Optimization

Automate endpoint deployment and management processes (Autopilot, scripting, policy automation)
Improve system efficiency by reducing manual processes and standardizing configurations
Contribute to enterprise-wide initiatives focused on IT automation and workflow optimization

Operational Support & Escalation

Serve as Tier 3 escalation point for complex endpoint and system issues
Collaborate with Service Desk and regional IT teams on incident resolution and root cause analysis
Participate in on-call or critical incident response as needed

Security & Compliance

Implement endpoint security controls aligned with enterprise security standards
Support compliance initiatives through policy enforcement and device posture management
Partner with InfoSec on risk mitigation and vulnerability management

Qualifications:

Required

4+ years of experience in Systems Engineering, Endpoint Engineering, or similar role
Hands-on experience with Microsoft Intune (device management, application deployment, compliance policies)
Strong knowledge of Windows and macOS administration
Experience with Azure AD / Entra ID, device identity, and access management
Solid understanding of endpoint lifecycle management and ITSM processes
Experience troubleshooting enterprise-level system and device issues

Preferred

Experience with MDM migration projects (e.g., JAMF to Intune)
Familiarity with scripting (PowerShell, Bash) and automation tools
Experience with Autopilot, VDI, or Windows 365
Knowledge of ITIL practices and service management platforms (e.g., Freshservice)
Certifications such as Microsoft Endpoint Administrator Associate or similar

Compensation & Benefits:

Compensation & Benefits

PowerSchool offers the following benefits:

Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $75,400 - $94,200 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment:

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing [email protected].

Original Job Description