Asst Dean Student Services

Edtech.com's Summary

University of South Carolina is hiring an Assistant Dean, Student Services. The role involves planning, directing, and managing undergraduate student services such as orientation, advisement, retention, and graduation activities within the College of Engineering and Computing. The Assistant Dean also contributes to office operations and assumes the duties of the Associate Dean for Academic Affairs when necessary.

Highlights

Direct and supervise staff responsible for undergraduate student services and academic advising.

Plan and implement college activities to support student retention and graduation.

Manage complex and confidential student academic issues and provide Dean-level resolutions.

Oversee undergraduate advising and registration programs, ensuring alignment with university policies.

Coordinate academic services like course scheduling, registration overrides, and grade change requests.

Develop and manage college-level retention initiatives and academic interventions.

Requires a bachelor's degree in a related field with at least 8 years of relevant experience including management.

Preferred experience includes supervising staff, handling academic policies, and managing orientation and advising programs in a university setting.

Strong communication, teamwork, and ability to handle multiple tasks are essential.

Compensation range: $95,423 - $121,664 annually.

Asst Dean Student Services Full Description

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Please see Special Instructions for more details.

Applicants must upload a cover letter, resume' and list of contacts

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by April 15, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities

Click here to learn more about why you should work at USC.

Posting Details

Posting Summary

Logo
Posting Number	STA00129PO26
Job Family	Enrollment Management
Job Function	Student Services
USC Market Title	Assistant Dean, Student Services
Link to USC Market Title	https://uscjobs.sc.edu/titles/132642
Job Level	E0 - Directors and Executives
Business Title (Internal Title)	Asst Dean Student Services
Campus	Columbia
Work County	Richland
College/Division	College of Engineering and Computing
Department	CEC College of Engineering and Computing
State Pay Range	Unclassified
USC Market Range	MRL - $95,423 $121,664 $147,906
Anticipated Hiring Range	$95,423 - $121,664
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	37.5
Work Schedule	Generally Monday – Friday 8:30 am to 5:00 pm. Must be willing to work a flexible schedule to meet the needs of the department.
Basis	12 months
Job Search Category	Student Services

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement	The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary	Serves as Assistant Dean for Student Services for the College of Engineering and Computing. Plans, directs and manages undergraduate student services including orientation, advisement, retention, and graduation activities. Contributes to smooth operation of associated offices, including workflow and organizational design. Assumes duties of the Associate Dean for Academic Affairs in his/her absence.
Job Related Minimum Required Education and Experience	Requires a bachelor’s degree in a job related field and at least 8 years of job related experience, including some prior management experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications	Experience with supervising employees, applying university policies, managing orientation and advising activities, coordinating retention programs, managing collaborative educational programs, and managing administrative functions at a comprehensive university. Ability to handle complex and confidential academic issues, interacting with students, families, faculty and other stakeholders.
Knowledge/Skills/Abilities	Detail-oriented and able to handle multiple concurrent tasks and frequent interruptions. Excellent oral and written communication skills. Confident as well as conscientious and personable. Teamwork.

Job Duties

Job Duty	Supervision: Direct and supervise staff responsible for undergraduate student services, undergraduate academic advising, course and facilities scheduling, records management, retention, graduation, and other academic affairs. Hire, train and evaluate professional staff using appropriate management principles according to university and college policy and procedures. Complete EPMS’s timely and accurately. Communicate expectations and provides feedback to assist employees with performance improvement, professional development, and skill/competency development .
Essential Function	Yes
Percentage of Time	15

Job Duty	Strategic Planning and Operations: Serve as Assistant Dean for Student Services. Plan, develop, and implement college activities that contribute to the retention and graduation of students. Represent the college to university offices and other institutions. Participate in the development of goals, initiatives, and processes to support student success and graduation rates of newly admitted/readmitted & currently enrolled undergraduate students. Contribute to the smooth operations of Student Services, including workflow, organizational design, and personnel assignments. Establish effective communications with faculty and other university personnel on matters relating to academic courses, curricula, regulations and undergraduate academic advising. Assume duties and responsibilities of the Senior Associate Dean for Academic Affairs in his/her absence or as designated. Carry out special projects and assignments as needed.
Essential Function	Yes
Percentage of Time	20

Job Duty	Student Services: Interpret and apply university policies and procedures for undergraduate students. Provide Dean-level resolution/approval of undergraduate student enrollment and graduation matters. Handle complex and confidential academic issues. Disposition requests for transient enrollment, special enrollment, withdrawals, satisfactory academic progress, and other student matters. Interact with students, families, faculty and other stakeholders regarding complex and confidential academic issues. Maintain partnerships with the Student Disability Resource Center, Ombudsman, and related offices. Provide information concerning undergraduate curricula and majors to prospective and admitted students. Manage admission to candidacy reviews and final graduation certifications. Provide oversight for degree audits and completion and ensure staff are informing students of discrepancies. Ensure exceptions to academic requirements are documented. Provide resolutions and options when necessary. Oversee the processing of college and university forms and records. Perform Registrar transactions as required.
Essential Function	Yes
Percentage of Time	20

Job Duty	Advising and Registration: Oversee undergraduate advising programs for the college. Ensure students receive accurate and relevant information regarding admissions, major selection, degree requirements, curriculum planning, course requirements, and institutional policies and procedures. Ensure that new student orientation, advisement, registration, and student services programs are effective and efficient. Monitor and respond to course availability and capacity from MCEC and other colleges prior to and during registration periods. Ensure that the Director of Advising implements practices that are aligned with university and college best practices and initiatives for new freshman and transfer students regarding admissions requirements, course scheduling, course requirements, career choices, and institutional policies and procedures. Facilitate advisement and course selection of all student populations including incoming, current, readmitted, and transfer undergraduate students. Manage Study Abroad and National Student Exchange application and course approval processes for MCEC, and generate records of student participation. Facilitate the advisement of international exchange students and visiting transient students on course selection and assist them with registration. Maintain contact with partner programs, including IAP, SCHC, OSP, and Capstone Scholars, to ensure consistent advisement. Responsible for development of college-wide communications in regards to academic processes and progress towards degree completion.
Essential Function	Yes
Percentage of Time	20

Job Duty	Academic Services: Liaise with MCEC departments on academic issues. Troubleshoot course scheduling and registration problems. Coordinate registration override authorities with departmental staff. Advise faculty on handling complex and confidential student issues. Coordinate faculty submission and college approvals of grade change requests including make-up of incomplete grades. Manage Transient Enrollment course approval processes, coordinating with academic units and Registrar. Work with the academic program liaison to provide insights into curriculum changes and identify any academic roadblocks that may hinder time to degree completion. Facilitate communication with departments to mitigate any such issues.
Essential Function	Yes
Percentage of Time	15

Job Duty	Retention Initiatives: Coordinate college-level support for undergraduate retention efforts that involve academic issues. Propose and develop academic interventions that target specific courses and students. Direct activities to monitor and intervene with students at risk for violating the college’s policies on Repetition of Coursework and Program GPA. Maintain partnerships with Student Success Center, academic units, and related offices to provide supplemental instruction, tutoring and other retention-supporting activities. Oversee tutoring activities provided by MCEC student organizations and academic units. Assist departments in implementing faculty fellows opportunities as initiated by the department. As needed, contribute to student engagement programs and events.
Essential Function	Yes
Percentage of Time	10

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive	No
Hazardous weather category	Non-Essential

Posting Detail Information

Number of Vacancies	1
Desired Start Date	04/01/2026
Job Open Date	03/04/2026
Job Close Date	03/15/2026
Open Until Filled	No
Special Instructions to Applicant	Applicants must upload a cover letter, resume’ and list of contacts Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 15, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities Click here to learn more about why you should work at USC.
Quicklink for Posting	https://uscjobs.sc.edu/postings/203130
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have at least a Bachelor's Degree in a job related field and at least 8 years of job related experience, including some prior management experience?
- Yes
- No

Applicant Documents

Required Documents

Cover Letter
Resume
List of References and Contact Information

Optional Documents

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Original Job Description