University of Nebraska-Lincoln is hiring a Benefits Assistant. This role functions as a primary contact for the Benefits unit, providing customer assistance on employee benefits such as health insurance and retirement plans. The position handles inquiries, enrollment, withdrawal authorizations, record maintenance, compliance monitoring, and counseling employees on retirement options.
Highlights
Provide customer assistance to staff, faculty, and unit representatives on employee benefit matters including health insurance and retirement plans.
Manage enrollment, authorize withdrawals and roll-overs for separating employees, and maintain related records.
Monitor Supplemental Retirement Account (SRA) and 457(b) plans to ensure IRS compliance.
Counsel separating employees on retirement payment options.
Answer phones, greet customers, and manage long term disability claims.
Preferred experience with SAP and benefits administration.
Requires high school diploma plus four years relevant experience; computer proficiency and strong oral, written, and interpersonal skills essential.
Criminal background check required; no CDL or driving record review needed.
Posted salary minimum of $19.231 per hour.
Position based in Human Resources department, full-time with open until filled status.
Click on “Apply for this Job”. You will then either create an application or edit your current application that is on file.
Position Information
Position Information
Working Title | Benefits Assistant Department | Human Resources-0821 Requisition Number | S_250554 Posting Open Date | 07/09/2025 Application Review Date: (To ensure consideration, please submit all application materials before review date) | 07/23/2025 Posting Close Date | Open Until Filled | Yes Description of Work | As a point of contact for the Benefits unit, this position answers questions from employees on the benefits available including health insurance and other benefit offerings. The primary responsibility of this position is to provide excellent customer assistance to staff, faculty, and unit representatives on employee benefit matters as well as answering the phone, greeting customers and other duties like long term disability claims.
Assist university employees with basic, Supplemental Retirement, and 457(b) plans. Duties include: overseeing enrollment, authorizing withdrawals and roll-overs for separating employees, maintaining records, monitoring SRA and 457(b) accounts to ensure compliance with IRS guidelines, and counseling separating employee on retirement payment options. Other duties as assigned.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska’s preferred and largest employers where individuals are able to participate and contribute to their full potential.
As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/. Minimum Required Qualifications | High school diploma plus four years relevant experience required; equivalency considered. Computer proficiency necessary. Excellent oral, written, and interpersonal skills essential. Preferred Qualifications | SAP experience helpful. Previous benefits administration experience preferred. Prefer reception area experience working with busy phones and walk-in customers. Pre-Placement Driving Record Review Required | No Physical Required | No Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No Criminal History Background Check Required | Yes Posted Salary | $19.231/hr minimum How to Apply | Click on “Apply for this Job”. You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact | Michelle Martin mmartin64@unl.edu 402-472-4589 Job Category (old) | Office/Service Job Type | Full-Time Alternate Work Schedule (if other than 8-5) | Work Location (City, State) | Lincoln, NE Position funded by grant or other form of temporary funding? | No If Temporary, indicate end date | Planned Hire Date: | 08/15/2025 Appointment End Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Please describe your proficiency with computers, including programs used. (Open Ended Question)
* Please describe your oral, written, and interpersonal skills. (Open Ended Question)
