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Lightspeed Systems

Business Analyst

🇺🇸 Hybrid - Austin, TX

🕑 Full-Time

💰 TBD

💻 Project Management

🗓️ June 16th, 2025

Power BI SaaS SQL

Edtech.com's Summary

Lightspeed Systems is hiring a Business Analyst to join their Product Management team. The role involves collaborating with cross-functional teams to define product requirements, analyze market trends, optimize workflows, and support the development of educational technology products aligning with customer needs and business goals.

Highlights
  • Collaborate with Product Managers, customers, engineers, and designers to translate business needs into functional specifications.
  • Analyze industry trends, competitor offerings, and customer feedback to guide product development.
  • Identify inefficiencies in product workflows and recommend solutions for better user experience and operational performance.
  • Utilize data analytics tools to track product performance and recommend enhancements.
  • Create documentation including user stories, business cases, and process flows to facilitate development and strategic decisions.
  • Required skills include strong proficiency in SQL, data visualization tools (Tableau, Power BI), JIRA, Confluence, and Excel.
  • Must have 2+ years experience in a Business Analyst or related role, preferably within EdTech or SaaS environments.
  • Knowledge of Agile methodologies, product development lifecycles, and user experience best practices is essential.
  • Strong verbal and written communication skills to interact across teams and present findings effectively.
  • Compensation and benefits include medical, dental, vision insurance, paid parental leave, 401(k) matching up to 6%, a hybrid work environment, and a pet-friendly, amenity-rich Austin headquarters.

Business Analyst Full Description

At Lightspeed Systems®, we are on a mission to deliver the visibility and controls schools need to create exceptional learning environments where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. 

We are looking for a Business Analyst to join our Product Management team. In this role, you’ll bridge the gap between business needs and technical solutions by gathering requirements, analyzing market trends, and supporting the development of impactful EdTech products. You will work closely with Product Managers, Engineers, Designers, and key stakeholders to ensure our solutions align with customer needs and business objectives.

ABOUT THE ROLE
  • Collaborate with Product Managers, customers, and internal teams to define product requirements and translate business needs into functional specifications.
  • Analyze industry trends, competitor offerings, and customer feedback to provide insights that shape product development.
  • Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance.
  • Leverage data analytics to track product performance, measure impact, and provide recommendations for enhancements.
  • Serve as a liaison between technical teams, business units, and customers to ensure alignment and clear expectations.
  • Create clear, structured documentation, including user stories, business cases, and process flows, to support development and strategic decision-making.

NOTE:
  • This is a hybrid position, and several days each week will be required onsite at our Austin, Texas headquarters.
  • Sponsorship is not available for this position.

ABOUT YOU
  • 2+ years in a Business Analyst, Product Analyst, or related role (preferably in an EdTech or SaaS environment).
  • Strong proficiency in SQL, data visualization (Tableau, Power BI), JIRA, Confluence, and Excel. 
  • Understanding of Agile methodologies, product development lifecycles, and user experience best practices.
  • Ability to break down complex problems, analyze data, and translate findings into actionable insights.
  • Strong verbal and written communication skills, with the ability to work cross-functionally and present findings to diverse audiences.
  • A deep interest in education and student safety.

ABOUT US 
With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com

We love our employees, and we show it. A sneak peek into our BENEFITS & PERKS include: 
  • Health-- Medical, dental and vision insurance with healthy company contribution toward premiums. Lightspeed kicks cash into your HSA if you participate in our HDHP. 
  • Wellness-- Paid parental leave. Healthy holiday and PTO policy, including Christmas to New Year’s Day break. 
  • Retirement-- 401(k) matching up to 6% 
  • Other -- Work from where it makes sense. Pet insurance. 

ABOUT OUR ATX HQ 
If “work from where it makes sense” includes being onsite for you some or all the time, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more. 
  • 15,000 sq. ft. of open work area, offices, and huddle rooms 
  • Snacks galore and a private chef serving up lunch Tuesday through Thursday every week 
  • A state-of-the-art fitness center (with outfitted locker rooms)
  • Physical therapist onsite regularly 
  • Indoor and outdoor casual collaboration spots 
  • Pet-friendly office environment 
  • A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun 

All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?) 

Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.