Business Operations Manager

Job Profile:

Administrative Operations Manager 1

Job Family:

Administrative Operations

Time Type:

Full time

Max Pay - Depends on experience:

$70,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.

Job Description:

Thunderbird School of Global Management (TSGM) is searching for a Business Operations Manager to support and be a part of the Financial Accounting and Operations team. This individual will be responsible for a wide range of financial duties that include staff supervision, budgeting, accounting, procurement, inventory control, internal procedures and other functions as designated by the Director of Finances.

The successful candidate will be self-motivated, be an effective leader, have excellent customer service and communication skills, enjoy working in teams, and have an ability to coordinate multiple tasks autonomously and someone who can exercise sound judgment in decision-making. This position will work closely with school leadership, faculty, and staff.

Position Salary Range:​

$65,000 - $70,000; DOE

Essential Duties:

Leadership & Operations

• Serve as the primary business operations lead and point of contact for assigned units on financial and operational matters.

• Lead, mentor, and develop business support staff, fostering a culture of accountability, collaboration, and continuous improvement.

• Coordinate cross-departmental initiatives and represent the unit in university meetings and stakeholder discussions.

​ Financial Management & Analysis

• Provide fiscal oversight for assigned units, including reconciliation, financial monitoring, and year-end close activities for both ASU and the TSGM affiliated 501(c)(3) organization.

• Monitor and analyze financial activity and prepare reports that support strategic and operational decision-making.

• Partner with the Executive Education team to develop and review program pricing models, validating assumptions, ensuring mathematical accuracy, and assessing financial viability.

Compliance, Controls & Policy

• Ensure compliance with university and governing agency policies by reviewing and authorizing financial transactions, including P-Card activity, procurement, travel, reimbursements, and journal entries.

• Establish and maintain internal controls for revenue and expense processes.

• Interpret, implement, and communicate policy updates while developing and maintaining internal operating procedures and documentation.

Partnerships, Strategy & Process Improvement

• Collaborate with HR, Financial Services, Purchasing, Travel, and other university partners to ensure efficient operations and high service standards.

• Provide responsive, solutions-oriented financial guidance to faculty, staff, and program leaders.

• Identify and implement process improvements and leverage data and technology to enhance financial transparency, operational effectiveness, and decision support.

• Contribute to long-range strategic planning and support special projects as assigned.

Desired Qualifications:

• Demonstrated knowledge of accounting principles, financial administration practices, and financial analysis within a complex organizational environment.

• Experience supervising, mentoring, or developing professional or administrative staff.

• Experience developing financial reports, interpreting data, and providing analysis to support operational and strategic decision-making.

• Experience developing or reviewing financial models, cost analyses, or program pricing structures to evaluate financial viability.

• Experience working in a higher education environment or similarly regulated organization.

• Knowledge of financial policies, internal controls, and applicable state and federal regulations related to financial administration.

• Demonstrated ability to build and maintain effective working relationships with leadership, faculty, staff, and cross-functional partners.

• Proficiency with enterprise financial systems and tools such as Workday, Concur, PeopleSoft, or similar platforms.

• Six (6) years of directly related administrative experience which includes three (3) years of supervisory experience.

• Ten (10) years of directly related administrative experience which includes three (3) years of supervisory experience.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse

• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts

• Ability to clearly communicate to perform essential functions.

• Use office equipment including a calculator, telephone, computer (monitor, keyboard and mouse), printer, fax and copier.

• ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Department Statement:

The Thunderbird School of Global Management at Arizona State University is one of the finest global leadership and global management schools in the world with both graduate and undergraduate students. Solutions for the planet mean developing problem‐solvers from around the globe. From our world‐renowned faculty representing six continents to hundreds of outstanding students who join us every year from around the world, the Thunderbird School of Global Management welcomes diversity and encourages quality and great value. It is one of the top global leadership and global management schools in the country, highly ranked for academics, practical research, and student outcomes.

All applicants must be eligible to work in the United States; ASU andThunderbird School of Global Management will not provide sponsorship for employment.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Phoenix

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$19731.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.