Edtech.com's Summary

San Diego State University is hiring a Business Systems Analyst I. The role supports the student systems used by the Enrollment Services division for admissions, financial aid, and student records, combining business analysis, SQL reporting, testing, and troubleshooting. The analyst reports to the Senior Associate Vice President for Enrollment Services and Financial Aid and works alongside a lead analyst, campus partners, and IT project teams.

Highlights

Collaborate with Enrollment Services stakeholders, campus partners, and IT teams to document business processes, gather requirements, and identify operational and technology needs.
Provide routine support for PeopleSoft Campus Solutions and related systems such as uAchieve, NextGen Scholarship, Slate CRM, and OnBase, including configuration updates, data validation, and escalation of complex issues.
Develop, maintain, and troubleshoot SQL queries, reports, and data extracts, and validate results against business requirements.
Prepare test cases, execute established test scripts, and document results while assisting with testing of system updates, maintenance packs, and enhancements.
Write business specifications, process guides, training materials, and data definitions, and give Enrollment Services staff demonstrations and guidance on query and report results.
A bachelor’s degree in a related field or equivalent education and experience, plus business analysis experience in process improvement, application development, or project management in higher education or other regulated industries, and proficiency in SQL.
Preferred: working knowledge of PeopleSoft Campus Solutions, experience supporting admissions or registration and records in a university, and familiarity with CSU and SDSU academic policies.
Salary range of $5,787 to $8,430 per month, with initial placement not expected to exceed $5,787.
Full-time, Monday through Friday from 8:00 a.m. to 4:30 p.m., with telecommuting up to 2 days per week after an on-site training period.

Business Systems Analyst I Full Description

Position Summary

Are you interested in using business analysis, data, and technology to support student enrollment services? San Diego State University’s Enrollment Services division is seeking a Business Systems Analyst I to support business and systems analysis, data analysis, query development, testing, troubleshooting, and operational support for systems that serve Admissions, Financial Aid, and Student Records.

Under the direct supervision of the Senior Associate Vice President for Enrollment Services and Financial Aid and in coordination with the Business Systems Analyst Lead, the Business Systems Analyst I works with Enrollment Services stakeholders, campus partners, and IT project teams to document business processes, gather requirements, analyze operational needs, and support process improvements. The role provides technical support for PeopleSoft Campus Solutions and related enterprise systems, including uAchieve, NextGen Scholarship, Slate CRM, and OnBase.

The Business Systems Analyst I performs routine system maintenance and configuration support, develops and validates SQL queries and reports, assists with testing system updates and enhancements, and troubleshoots issues using established procedures. The Business Systems Analyst I also prepares business requirements, test scripts, process guides, and other documentation while maintaining confidentiality and following applicable data governance, privacy, security, and records-management requirements.

Key Responsibilities

Business Analysis: Collaborate with Enrollment Services stakeholders, campus partners, and IT teams to gather information, document processes and requirements, and identify operational and technology needs.
System Support: Provide routine operational support for PeopleSoft Campus Solutions and related enterprise systems, including configuration updates, data validation, troubleshooting, and escalation of complex issues.
Query Development: Develop, maintain, and troubleshoot SQL queries, reports, and data extracts using established techniques; validate results for accuracy and alignment with business requirements.
Testing and Maintenance: Prepare test cases, execute established test scripts, document results, and assist with testing system updates, maintenance packs, bundles, enhancements, exception processing, and error reporting.
Process Improvement: Assist with analyzing data and operational processes, identifying potential improvements, supporting system enhancements, and helping resolve issues across business and technology interfaces.
Technical Documentation: Prepare business specifications, process guides, training materials, data definitions, query documentation, and other project materials.
User Assistance: Provide basic system demonstrations and technical assistance to Enrollment Services staff, explain query and report results, and offer guidance on established system procedures.

Why Join Us?

Enrollment Impact: Support the systems and processes that help SDSU deliver services to students from their initial interest through graduation.
Technical Breadth: Gain experience with PeopleSoft Campus Solutions and related applications supporting admissions, financial aid, student records, scholarships, degree audit, customer relationship management, and document workflows.
Applied Analysis: Use business analysis, SQL, data validation, testing, and troubleshooting skills to address real operational needs in a university environment.
Cross-Functional Work: Collaborate with Enrollment Services stakeholders, campus partners, IT project teams, and system workgroups on business processes and technology changes.
Professional Growth: Build experience in enterprise systems support, process improvement, project documentation, and data practices within a higher education setting.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation.

Position Information

Full-time, benefits eligible, permanent/probationary position.
Position is designated non-exempt under FLSA and is eligible for overtime compensation.
Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Office of Evaluations, Prospective Student Services, Out-of-State Recruitment and Strategic Partnerships, International Recruitment, Class Schedule, Communications, Financial Aid, Scholarships, and the Cal Coast Student Financial Center. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

Education and Experience

Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Key Qualifications

Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries.
Strong technical skills, including proficiency in SQL.
Goal-oriented with strong initiative, imagination and organizational qualities.
Ability to work under tight deadlines and manage multiple priorities simultaneously
Ability to analyze complex problems is preferred.
Working knowledge of PeopleSoft Campus Solutions is preferred.
Previous experience working in a college or university division supporting admissions or registration and records management is preferred.
Familiarity with CSU and SDSU academic policies is preferred.
Experience writing queries is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

Initial step placement is not expected to exceed Step 1 ($5,787 per month).
Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
CSU Classification Salary Range: $5,787 - $8,430 per month (Step 1 – Step 20).
Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Supplemental Information

Apply by November 14th, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person’s identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

Equal Opportunity: San Diego State University provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin, and complies with Title VI, Title IX, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation.

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