Campus Operations Specialist

Campus Operations Specialist

• UTI Division
• Long Beach, California
• 11746

• Campus Activities
  • Assist with New Student Orientation/Registration and support for Campus events
  • Snap-on, P-card reconciliation Assist staff to code and reconcile Purchasing Credit Cards, timely and correctly.
  • Non-dept. Requisition; Campus Store Inventory Count and Management
  • Maintain positive and collaborative working relationships across all departments
• Customer Service & Payment Processing
  • Advise students and parents on payment plans, outstanding balances, and refunds. Provide in-depth customer service to students regarding financial matters
  • Student Payments for tuition and fees
  • Payments for Campus Store & Registration/Orientation
  • Cash counts, drawer reconciliation and bank deposits
  • Maintain TechForce and Petty cash funds
• Disbursements
  • Creation of refund batches
  • Process relocation grant awards
  • Disbursement of student checks
• Collections
  • Collect all student payments for tuition and fees. Post wire transfers, EFTs and automatic credit card payments.
  • Ensure student accounts are current and are paid in full by graduation. Review Academic Standing Report, charge retake fees, work closely with Financial Aid on, PDP, Grad Balances, Debit/Credit Report, etc. to ensure all funding is posted and with students, generate student invoices and past due notices.

• Other duties as assigned

• High School Diploma or GED required
• Associates Degree preferred
• 1-3 year’s previous experience; preferably in an institution of higher education or in a customer service industry
• Some accounting and/or general ledger experience preferred
• Attention to detail; ability to maintain confidentiality and professional decorum.
• Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner.
• Ability to work in a fast-paced environment where deadlines are essential.
• Possess excellent customer service, problem-solving and time management.
• Knowledge of accounts receivables and collections.
• Knowledge of personal computer software applications including Excel, Outlook. And Word

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders
• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as:
  • Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.