Edtech.com's Summary

EDSI Solutions is hiring a Career Coach to support program participants in gaining and retaining employment and advancing their careers. The role involves providing case management, coaching, individualized assessments, and referrals while ensuring thorough documentation and compliance with program policies.

Highlights

Provide comprehensive case management, coaching, and follow-up to participants.
Assess participants’ work, family, and personal development needs.
Maintain adherence to program policies and documentation requirements.
Use coaching techniques to help participants achieve their career goals.
Refer participants to community or social service agencies as necessary.
Conduct regular meetings and document all participant interactions.
Monitor participant activities to meet state Work Participation Rate requirements.
Prepare project reports related to participation and placement outcomes.
Required skills include proficiency in MS Office, strong communication, and ability to prioritize tasks.
Bachelor’s degree or equivalent experience in human services preferred; customer service experience preferred.

Career Coach Full Description

Overview:

Salary $46,000-50,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Coach position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Responsibilities:

Provide consistent and comprehensive case management, coaching and follow-up
Provide individualized assessment of work, family and personal development needs and opportunities
Adhere to program policies and procedures
Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
Provide referrals to appropriate community service or social service agencies when needed
Conduct regular contacts/meetings with participants and document all contacts and activities in case notes
Create activity plans that adhere to program policies and satisfy participation requirements
Assist in the preparation of project reports as needed (participation, placement, etc.)
Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
Ensure that participant documentation is complete, accurate and valid
Coach participants in work readiness skills and career exploration strategies
Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
Collaborate and communicate effectively with partner agencies
Perform required data entries timely and accurately
Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
Other opportunities as available

Qualifications:

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelor’s Degree or equivalent experience in human services or a related field preferred
Customer service experience preferred
A working knowledge of MS Office
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.

Original Job Description

Overview:

Salary $46,000-50,000 year

The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Responsibilities:

Provide consistent and comprehensive case management, coaching and follow-up
Provide individualized assessment of work, family and personal development needs and opportunities
Adhere to program policies and procedures
Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
Provide referrals to appropriate community service or social service agencies when needed
Conduct regular contacts/meetings with participants and document all contacts and activities in case notes
Create activity plans that adhere to program policies and satisfy participation requirements
Assist in the preparation of project reports as needed (participation, placement, etc.)
Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
Ensure that participant documentation is complete, accurate and valid
Coach participants in work readiness skills and career exploration strategies
Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
Collaborate and communicate effectively with partner agencies
Perform required data entries timely and accurately
Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
Other opportunities as available

Qualifications:

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelor’s Degree or equivalent experience in human services or a related field preferred
Customer service experience preferred
A working knowledge of MS Office
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.

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