Edtech.com's Summary

EDSI Solutions is hiring a Career Coach to support program participants in gaining and retaining employment while advancing their careers. The role involves providing comprehensive case management, individualized assessments, coaching, referrals, and maintaining accurate participant documentation to ensure program compliance and participant success.

Highlights

Provide case management, coaching, and follow-up for participants
Conduct individualized assessments of work, family, and personal development needs
Use coaching methods to help participants establish and achieve career goals
Refer participants to community and social service agencies as needed
Document participant contacts and activities, ensuring accurate and complete records
Assist in preparing project reports related to participation and placement
Coach participants in work readiness skills and career exploration strategies
Collaborate effectively with partner agencies and ensure compliance with state work participation requirements
Required knowledge of MS Office and ability to manage data entry accurately
Bachelor's degree or equivalent experience in human services preferred; customer service experience preferred
Salary range: $46,000-$50,000 per year

Career Coach Full Description

Overview:

Salary: $46,000-50,000/year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Coach position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement Responsibilities:

· Provide consistent and comprehensive case management, coaching and follow-up

· Provide individualized assessment of work, family and personal development needs and opportunities

· Adhere to program policies and procedures

· Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals

· Provide referrals to appropriate community service or social service agencies when needed

· Conduct regular contacts/meetings with participants and document all contacts and activities in case notes

· Create activity plans that adhere to program policies and satisfy participation requirements

· Assist in the preparation of project reports as needed (participation, placement, etc.)

· Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment

· Ensure that participant documentation is complete, accurate and valid

· Coach participants in work readiness skills and career exploration strategies

· Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes

· Collaborate and communicate effectively with partner agencies

· Perform required data entries timely and accurately

· Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements

· Other opportunities as available Qualifications:

· Ability to prioritize tasks and document visits and contacts

· Demonstrated telephone, computer and written communication skills

· Ability to maintain flexibility as needs of contract or contractor require

· Bachelor’s Degree or equivalent experience in human services or a related field preferred

· Customer service experience preferred

· A working knowledge of MS Office

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.

Original Job Description