Classroom Scheduling & Enrollment Services Specialist
Position Information
Internal Posting? |
Posting Number | SP005350P
Position Title | Classroom Scheduling & Enrollment Services Specialist
Division/College | Vice Provost for Strategic Enrollment Management
Department | Registrar's Office
Location | Moscow
Posting Context Statement |
Position Overview | This position is responsible for providing efficient and effective classroom scheduling and registration services to faculty, students, and staff. It involves maintaining a thorough understanding of UI academic rules, regulations, and policies to support these processes.
Duties may include: Assisting faculty, students, and staff with course scheduling issues Web grading, and registration regulations Working with scheduling software and systems Updating and maintaining accurate student records information Working with other Registrar Offices to ensure excellent customer service Other duties as assigned
This position is a member of the Office of the Registrar team and works with internal and external stakeholders to achieve University and Office of the Registrar goals. This position reports to the Assistant Registrar.
Unit URL |
Office of the Registrar | University of Idaho (uidaho.edu) Position Qualifications
Required Experience | Working in a customer service environment Operating office equipment such as telephones, computers and various software
Required Education | High school diploma or equivalent
Required Other | None
Additional Preferred | Education: Bachelor’s degree
Experience:Experience in Registrar’s Office Experience in Higher education Experience with Banner or other student information system Experience with scheduling software Experience working in a position with a strong attention to detail Experience working with automated records systems Experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations
Skills/Ability to:Excellent communication, interpersonal, and organizational skills Ability to adapt quickly to changing policies and procedures Demonstrated experience handling confidential information Ability to handle difficult interpersonal situations with tact and diplomacy Ability to systematically research a variety of sources to collect requested information Ability to provide accurate and timely information and handle complex problems courteously and efficiently Ability to work in a repetitive, detail-oriented environment with a high amount of accuracy Ability to multi-task, prioritize, and manage time effectively
Physical Requirements & Working Conditions | None
Degree Requirement | Listed degree qualification is required at time of hire
Posting Information
FLSA Status | Non-Exempt
Employee Category | Classified
Pay Range | $19.16 per hour or higher depending on education and experience
Type of Appointment | Fiscal Year
FTE | 1
Full Time/Part Time | Full Time
Funding |
A visa sponsorship is available for the position listed in this vacancy. | No
Posting Date | 06/30/2026
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants | This position is posted as open until filled, however, applications submitted on or before July 14, 2026 will receive priority consideration.
Position will remain open until a suitable pool of candidates is identified.
Applicants:
Applicants must upload the following documents to their online application and respond to all supplemental questions.
1. Detailed Resume: summarizing your education and related work experience
2. Professional References: names and contact information for 3 professional references
3. Supplemental Questions: responses to supplemental questions will be used to assess applicant qualifications for this position. Do NOT use one word answers, use complete sentences Do NOT respond with “see my resume.” Put your full answer in the questionnaire.
If you would like to view a full copy of the job description, please reach out to the search coordinator at eschirmer@uidaho.edu
Applicant Resources |
https://www.uidaho.edu/human-resources/careers/applicant-resourcesBackground Check Statement | Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement | The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.
Applicant Documents
Required Documents
- Resume/CV
- List of References
Optional Documents
- Cover Letter/Letter of Application
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Academic Careers
- Association of Public and Land Grant Universities (APLU)
- Chronicle
- Facebook
- HigherEd/Academic Impressions
- Higher Ed Jobs
- Idaho Department of Labor/Job Service including Job Central or Idaho Works (Idahoworks.gov)
- Indeed.com
- Inside Higher Ed
- LinkedIn
- Newspaper
- Other Venue
- Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)
- University of Idaho Website
- University of Idaho Daily Register
- University of Idaho Employee
- Word of Mouth
- Militaryjob.com
- DSPSjobs.com
- Higher Education Recruitment Consortium (HERC)
- * Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department.
(Open Ended Question) - * What is your highest level of completed education?
- High School Diploma or GED
- Associates Degree
- Bachelors Degree
- Masters Degree
- PhD
- * Preferred qualification: Describe your knowledge of scheduling software.
(Open Ended Question) - * Preferred qualification: Please describe any experience you may have interpreting, explaining and applying complex regulations such as FERPA and academic regulations.
(Open Ended Question) - * Please describe your experience maintaining confidentiality.
(Open Ended Question) - * Please describe, with specific examples, your experience working in a customer service environment.
(Open Ended Question) - * Please describe your experience operating office equipment such as telephones, computers, and various software.
(Open Ended Question) - * Please describe what experience you may have working in Higher Education, and more specifically, working in a Registrar's Office.
(Open Ended Question) - * Please describe any experience you may have working with Banner or other student information systems.
(Open Ended Question) - * Please describe your experience working in a position requiring strong attention to detail.
(Open Ended Question) - * Please describe your experience working with automated records systems.
(Open Ended Question) - * Please explain how you meet the qualification for excellent communication, interpersonal and organizational skills.
(Open Ended Question) - * Please describe with an example, your ability to handle difficult interpersonal situations with tact and diplomacy.
(Open Ended Question) - * Please describe with examples your ability to systematically research a variety of sources to collect requested information.
(Open Ended Question) - * Please describe your ability to provide accurate and timely information and handle complex problems courteously and efficiently.
(Open Ended Question) - * Are you able to work in a repetitive, detailed environment with a high amount of accuracy? Please provide examples of your experience.
(Open Ended Question) - * Staff in this position are often required to multi-task, prioritize, and manage time effectively. Please describe your skills in this area and give examples of your previous work experience where you were required to prioritize and multi-task.
(Open Ended Question)