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edtech.com
Villanova University logo

Villanova University

Classroom Support Technician II - Service Desk

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $13 per Hour

💻 Information Technology

🗓️ June 6th, 2025

Edtech.com's Summary

Villanova University is hiring a Classroom Support Technician II - Service Desk. This role involves delivering first-level help desk support for UTS-supported systems, assisting students, faculty, and staff with technology issues, diagnosing and resolving computer-related problems, and recording support requests using the TeamDynamix (TDX) ticketing system.

Highlights
  • Provide first-level help desk support.
  • Diagnose and resolve computer issues.
  • Use TeamDynamix (TDX) ticketing system.
  • Strong problem-solving skills required.
  • Enrollment as a graduate student at Villanova University required.
  • Basic IT troubleshooting skills necessary.
  • Wage Rate: $13.00 per hour.

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