University of North Carolina at Chapel Hill logo

University of North Carolina at Chapel Hill

Technology Support Technician

🇺🇸 Chapel Hill, NC

🕑 Full-Time

💰 $50K - $54K

💻 Information Technology

🗓️ June 6th, 2025

Edtech.com's Summary

UNC-Chapel Hill is hiring a Technology Support Technician. This role involves performing computer hardware repairs on Lenovo, Apple, and Dell desktops and laptops for university-affiliated customers. Responsibilities include diagnosing failures, executing repairs, confirming functionality post-repair, and maintaining detailed repair records while keeping up with vendor training and certifications. 

Highlights 
  • Responsible for diagnosing and repairing computer hardware.
  • Requires CompTIA A+ Certification and ability to obtain Lenovo, Apple, and Dell technician certifications.
  • Salary ranges from $50,000-$53,628.
  • Minimum of one year in a technology-related field required.
  • Experience with service and repair request tracking applications preferred.