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North Carolina State University logo

North Carolina State University

Client Services Representative (EFAVC)

🇺🇸 Raleigh, NC

🕑 Full-Time

💰 $36K - $38K

💻 Other

🗓️ December 22nd, 2025

Edtech.com's Summary

NC State University is hiring a Client Services Representative (EFAVC) to serve as the primary point of contact for clients, referring veterinarians, and visitors at the NC State Veterinary Hospital. The role involves greeting and checking in clients, managing phone communications, scheduling appointments, handling financial transactions, and supporting hospital operations through collaboration with various departments.

Highlights
  • Primary responsibilities include client interaction, managing a high-volume phone system, scheduling, financial stewardship, collaborative support, and providing team coverage.
  • Requires proficiency in managing phones, emails, financial documentation, and experience with medical records software, MS Office, or Google Apps preferred.
  • Minimum qualifications include a high school diploma or equivalent and one year of related office experience, with veterinary or medical client service experience preferred.
  • Compensation ranges from $36,050 to $38,000 with a position classification salary band of $34,602 to $58,870.
  • Supports the CVM Teaching Hospital, which offers cutting-edge veterinary services with nationally and internationally renowned specialists.
  • Work schedule is Monday through Friday, 8:00 am to 5:00 pm, with occasional overtime and holidays required.
  • Requires ability to lift up to 30 pounds frequently, with or without accommodation.
  • NC State offers a comprehensive benefits package including medical, dental, vision, retirement, disability, and paid time off.
  • Position is full-time, 12-month recurring appointment within an administrative support specialist classification.
  • Strong communication skills and customer service excellence are essential, with the ability to handle professional communication under pressure.

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