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Rutgers University

Clinical Services Representative I

🇺🇸 Newark, NJ

🕑 Full-Time

💰 $28 - $29 per Hour

💻 Operations

🗓️ July 17th, 2025

Edtech.com's Summary

Rutgers University is hiring a Clinical Services Representative I. The role involves performing front desk duties such as verifying patient demographics and insurance information, maintaining appointment bookings, requesting charts, and handling patient payments within the Endodontics Department at Rutgers School of Dental Medicine.

Highlights

  • Conduct various front desk services including patient check-in and appointment management.
  • Verify patient identification and update biographical and insurance information according to policies.
  • Ensure collection of insurance copayments or deductibles prior to treatment.
  • Post patient payments accurately and generate receipts upon request.
  • Provide customer service and direct patient inquiries to financial coordinators.
  • Requires proficiency in computer applications, specifically Word and Excel.
  • Minimum of three years of clerical experience, with at least one year involving billing, collection, or medical insurance activities.
  • Preferred candidates have at least three years of dental front desk experience and an associate's degree.
  • Salary range from $27.63 to $28.97 per hour.
  • Position is full time, nonexempt, and requires on-site work with a standard 37.5-hour work week.