College IT Support Technician I - 528241

🇺🇸 Hybrid - Tuscaloosa, AL

🕑 Full-Time

💰 $19 - $24 per Hour

💻 Information Technology

🗓️ January 9th, 2026

Edtech.com's Summary

The University of Alabama is hiring a College IT Support Technician I. This role involves providing technical support to faculty, staff, and students by troubleshooting, repairing, and maintaining computer hardware and software, coordinating with vendors, and managing multimedia equipment. The technician also supervises student IT workers and supports server issues during outages.

Highlights

Provides basic on-site troubleshooting, repair, and maintenance of computer hardware and software.
Supports faculty, staff, and students using college computer systems.
Monitors and resolves IT support requests via phone, email, or walk-ins.
Coordinates with outside vendors for multimedia equipment installation and maintenance.
May supervise and provide guidance to student IT technical workers.
Maintains operational readiness of classrooms, labs, and desktop computers.
Requires ability to troubleshoot Windows systems and maintain complex audiovisual and network systems.
Minimum qualifications include a high school diploma or GED and a valid U.S. driver's license.
Preferred qualifications include experience with Linux, Apple systems, trouble ticket software, and certifications like A+, Microsoft, or Red Hat.
Hourly pay range from $19.33 to $24.18 with a Monday to Friday, 8 am to 5 pm work schedule.