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Ohio University

College of Arts and Sciences, IT Operations Manager

🇺🇸 Hybrid - Athens, OH

🕑 Full-Time

💰 $68K - $117K

💻 Operations

🗓️ September 3rd, 2025

Edtech.com's Summary

Ohio University is hiring a College of Arts and Sciences, IT Operations Manager. The manager leads a team providing strategic leadership and operational oversight for end-user IT support services, manages technology budgets, and ensures alignment of technology initiatives with college and university goals. This role also handles troubleshooting, device support, and collaboration with academic and IT leadership to enhance IT service delivery for faculty, staff, and students.

Highlights
  • Manage a medium-sized IT team providing end-user support within the College of Arts and Sciences.
  • Oversee installation, upgrades, configuration, and maintenance of classroom and other technology.
  • Provide troubleshooting and escalate technical issues as necessary, monitoring resolution progress.
  • Manage departmental budgets and allocate resources effectively.
  • Ensure compliance with university IT policies and alignment with academic and research needs.
  • Require a Bachelor’s degree, 5+ years related professional experience, and 3+ years supervisory experience.
  • Preferred experience includes IT operations support in a higher education or academic environment.
  • Salary range: $68,299 to $92,205, commensurate with experience.
  • Benefits include medical, dental, vision, life insurance, paid holidays, tuition waiver, retirement plan, and parental leave.
  • Work schedule includes a hybrid model with 2-3 days onsite per week and up to 50% remote work.

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