Virginia's Community College System
College Success Coach
🇺🇸
Accomack, VA
🕑
Full-Time
💰
$44K - $50K
💻
Academic Advising
🗓️
April 10th, 2026
Edtech.com's Summary
Eastern Shore Community College is hiring a College Success Coach. The role involves providing direct support to college students to enhance their persistence, retention, and completion outcomes by fostering individualized academic success strategies and collaborating with faculty and staff to ensure access to necessary resources.
Highlights
- Provide comprehensive academic advising and co-create goal-oriented academic plans aligned with student aspirations and labor market trends.
- Identify and address systemic barriers impacting under-resourced and historically marginalized populations.
- Implement trauma-informed support strategies for high-priority student groups.
- Maintain strong interpersonal and communication skills to build trust with a diverse student body.
- Collaborate with faculty, staff, and partners to form a seamless support network.
- Utilize Microsoft Office Suite and student information systems for data tracking and caseload management.
- Offer guidance on financial literacy, financial aid, and scholarship opportunities to support degree completion.
- Design and facilitate workshops and events focused on career readiness and academic persistence.
- Preferred experience in academic counseling or coaching; valid driver's license and own transportation required for regional assignments.
- Full-time position with a pay range of $44,192 to $49,500, working Monday through Friday with occasional evenings and weekends.
College Success Coach Full Description
College Success Coach
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | College Success Coach
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 284R0023
Agency | Eastern Shore Community College
Division | Eastern Shore Community College (Div)
Work Location | Accomack - 001
Hiring Range | $44,192 - $49,500
Emergency/Essential Personnel | No
EEO Category | 2-Professionals
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Monday through Friday from 8:30 am to 5:00 pm. Occasional evenings and weekends may be required.
Sensitive Position | No
Job Description
Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation.
The VCCS Chancellor’s College Success Coach initiative supports the Commonwealth’s and VCCS’s commitment to improve student persistence, retention, and completion outcomes through the use of college success coaches. This initiative leverages the unique strengths and proven success strategies of Eastern Shore Community College (ESCC) while promoting collaboration and the sharing of best practices across the VCCS system.
The College Success Coach is responsible for working with a target population of college students to provide direct support and enhance their success in college. Interventions are aimed at fostering persistence leading to success – intermediate success and ultimately, graduation, transfer, and/or an industry credential. This position communicates with faculty and staff in multiple departments to ensure students have access to resources and support necessary for completion of their academic program. This position also works collaboratively to track and document student communications, interactions, and success strategies to support student success efforts.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Ability to provide comprehensive academic advising, utilizing degree requirements and transfer pathways to co-create individualized, goal-oriented academic plans that align with student aspirations and labor market trends. Ability to identify and address the systemic barriers facing under-resourced and historically marginalized populations Ability to implement proactive trauma-informed support strategies for high-priority student groups Ability to maintain exceptional interpersonal and communication skills to cultivate trust-based relationships with a diverse student body Ability to collaborate effectively with faculty, staff, and college partners to create a seamless network of support Ability to maintain high administrative proficiency in Microsoft Office Suite and student information systems to ensure accurate data tracking and caseload management Ability to provide essential guidance on financial literacy, financial aid processes, and scholarship opportunities to mitigate economic obstacles to degree completion Ability to employ advanced problem-solving capabilities to navigate complex institutional policies and student crises Ability to design and facilitate high-impact group workshops and campus events centered on career readiness and academic persistence.
Additional Considerations | Work experience in academic counseling or academic coaching is preferred. Must possess a current driver’s license and the ability to provide own transportation to cover assignments throughout the community college service region, as necessary to the job.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Limited to cover assignments throughout the community college service region.
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 284R0023
Agency | Eastern Shore Community College
Division | Eastern Shore Community College (Div)
Work Location | Accomack - 001
Hiring Range | $44,192 - $49,500
Emergency/Essential Personnel | No
EEO Category | 2-Professionals
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Monday through Friday from 8:30 am to 5:00 pm. Occasional evenings and weekends may be required.
Sensitive Position | No
Job Description
Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation.
The VCCS Chancellor’s College Success Coach initiative supports the Commonwealth’s and VCCS’s commitment to improve student persistence, retention, and completion outcomes through the use of college success coaches. This initiative leverages the unique strengths and proven success strategies of Eastern Shore Community College (ESCC) while promoting collaboration and the sharing of best practices across the VCCS system.
The College Success Coach is responsible for working with a target population of college students to provide direct support and enhance their success in college. Interventions are aimed at fostering persistence leading to success – intermediate success and ultimately, graduation, transfer, and/or an industry credential. This position communicates with faculty and staff in multiple departments to ensure students have access to resources and support necessary for completion of their academic program. This position also works collaboratively to track and document student communications, interactions, and success strategies to support student success efforts.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Ability to provide comprehensive academic advising, utilizing degree requirements and transfer pathways to co-create individualized, goal-oriented academic plans that align with student aspirations and labor market trends. Ability to identify and address the systemic barriers facing under-resourced and historically marginalized populations Ability to implement proactive trauma-informed support strategies for high-priority student groups Ability to maintain exceptional interpersonal and communication skills to cultivate trust-based relationships with a diverse student body Ability to collaborate effectively with faculty, staff, and college partners to create a seamless network of support Ability to maintain high administrative proficiency in Microsoft Office Suite and student information systems to ensure accurate data tracking and caseload management Ability to provide essential guidance on financial literacy, financial aid processes, and scholarship opportunities to mitigate economic obstacles to degree completion Ability to employ advanced problem-solving capabilities to navigate complex institutional policies and student crises Ability to design and facilitate high-impact group workshops and campus events centered on career readiness and academic persistence.
Additional Considerations | Work experience in academic counseling or academic coaching is preferred. Must possess a current driver’s license and the ability to provide own transportation to cover assignments throughout the community college service region, as necessary to the job.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Limited to cover assignments throughout the community college service region.
Posting Detail Information
Posting Number | CLS_4404P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 04/09/2026
Job Close Date | 05/04/2026
Open Until Filled |
Agency Website | es.vccs.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/95055
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 04/09/2026
Job Close Date | 05/04/2026
Open Until Filled |
Agency Website | es.vccs.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/95055
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand this position is not a remote position and I will be required to attend work in person.
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
Similar Jobs
Academic Success Advising Coordinator, Undergraduate Services
Arizona State University
🇺🇸 Glendale, AZ
Study Abroad Advisor
University of Utah
🇺🇸 Hybrid - Salt Lake City, UT
Athletic Academic Advisor
Villanova University
🇺🇸 Villanova, PA
Academic Advisor/ Student Engagement Coordinator
Rutgers University
🇺🇸 Newark, NJ
Academic Advisor I - 528988
University of Alabama
🇺🇸 Tuscaloosa, AL
