Communication Operations Specialist

🇺🇸 Hybrid - Dayton, OH 🕑 Full-Time 💰 TBD 💻 Operations 🗓️ April 2nd, 2026

Salesforce CRM SQL

Edtech.com's Summary

University of Dayton is hiring a Communication Operations Specialist. The role involves executing communications to promote the university to prospective students, managing print and email communications, and utilizing data tools like SQL and Salesforce to ensure accurate, personalized outreach. The specialist supports Enrollment Management's marketing efforts by handling data merges, reporting, and print fulfillment.

Highlights

Execute direct mail and email communications targeting prospective undergraduate students including diverse groups such as veterans and international students.
Use SQL queries and Salesforce reports to segment audiences and manage data for communication campaigns.
Manage print fulfillment tasks including mail merges and inventory of print materials.
Prepare acceptance letters, financial aid communications, and recruitment emails.
Required skills include experience in mail merges, data accuracy, project management, and 1+ year in data-driven or print fulfillment roles.
Preferred technical knowledge includes Oracle SQL, HTML, Alteryx, Adobe InDesign, Salesforce Marketing Cloud, S-docs, Edify, and Microsoft Office.
Familiarity with Agile scrum project management and higher education data is advantageous.
Reports to the Associate Director of Communication Operations within University Marketing and Communications.
Bachelor’s degree or Associate’s degree with relevant experience required.
Competitive benefits offered including health, dental, vision insurance, retirement plans, tuition assistance, and paid time off.