Communications Coordinator

Job Description

Reporting to the Communications Manager – and in close collaboration with respective unit leadership – the communications coordinator helps support, foster, and advance Facilities’ customer experience, workplace culture, trust, and visibility/impact using intentional and effective communications, engagement, public relations, brand management, marketing, and advancement efforts.

The communications coordinator works closely and collaboratively with stakeholders – including but not limited to construction and maintenance teams, university leaders, communicators, contractors, and government officials – to execute effective and comprehensive communications. They translate complex technical and construction-related information into clear, audience-appropriate content for internal and external audiences. They also help create a positive culture and foster a more connected workplace.

Key Responsibilities:
● Plan and execute comprehensive communication strategies and outputs that support Facilities efforts across campuses
● Write, edit, and publish information that advances the division’s customer experience, workplace culture, trust, and visibility/impact through a variety of platforms including but not limited to web, newsletters/email, social media, print, and presentations/reports
● Create visual content through the use of photography, videography, and graphic design that supports divisional objectives
● Coordinate with respective unit leaders and teams, Communications and Engagement team members, Marketing and Communications colleagues, and other key stakeholders to foster effective and aligned project and communications efforts
● Serve as primary contact and representative for Communications and Engagement efforts within the designated business/support function as well as for the designated business/support function among greater divisional communications initiatives

The communications coordinators are responsible for coordinating an aligned comprehensive communications program across the Division of Facilities’ matrixed organizational construct. While responsible for communications for their respective unit, the communications coordinators will be expected to cross collaborate and as necessary, rotate, areas of responsibility to support divisional objectives.

Required Qualifications

● Bachelors degree in fields of Communications, Public Relations, or related; Building Construction, Construction Engineering, or related; and/or Sociology, Anthropology, or related
● Demonstrated comprehensive communications experience (including writing/editing, social media management, photography/videography, graphic design, web development/management, etc.) OR demonstrated construction project management experience with working knowledge of communications methods and willingness to learn
● Proven ability to translate complex technical information into clear, audience-appropriate messaging
● Exceptional communication skills, interpersonal skills, diplomacy, and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies
● Strong writing, editing, and presentation skills
● Self-motivated, creative, detail-oriented, and able to manage multiple and competing priorities in a dynamic environment with minimal supervision
● Demonstrated proficiency or relevant experience and willingness to learn in the following platforms: Adobe Creative Suite; Microsoft and Google Suites; web content management systems, social/external media in-app and management systems; and project management systems

Preferred Qualifications

● Demonstrated comprehensive communications experience (including writing/editing, social media management, photography/videography, graphic design, web development/management, etc.) within architecture, engineering, or construction (AEC) environments
● Demonstrated project management experience
● Experience managing stakeholder communications and sensitive information in high-risk or regulated industries
● Experience developing and ensuring content meets or exceeds digital accessibility standards
● Experience developing and maintaining policies and procedures
● Familiarity with AEC and/or facilities management (FM) principles, trends, and industry; preferably through professional experience (apprenticeships and internships acceptable)

Pay Band

4

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$50,000 - $60,000; commensurate with experience

Hours per week

40

Review Date

March 5, 2026

Additional Information

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The successful candidate will be required to have a criminal conviction check.

 

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

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