Communications Manager

Communications Manager

Business Title  | Communications Manager
Posting Category  | Administrative and Professional
Salary Grade  | 06
Salary Plan  | Professional Staff - SEIU
Hiring Range /Pay Rate  |
Department  | Marketing/Public Affairs
Department Description  |
Position Location  | Main Campus
FTE  | 1

Job Summary 
Cultivates effective relationships with stakeholders across various external channels, including Cleveland State Universities (CSU’s) social media platforms and the management of CSU’s media relations with local and national media outlets. Develops and execute external communications strategies and tactics to effectively display CSU’s achievements, initiatives, and events, as well as manage crises and ad-hoc media requests. Involves collaborating closely with colleagues across CSU, including campus police, the Office of the President, Office of the Provost, and other internal leaders, to create cohesive external communications campaigns that align with internal messaging and follow CSU’s brand and editorial guidelines. Performs other functionally related duties as assigned.

Minimum Qualifications  | Bachelor’s degree preferably in communications, journalism, or related field. Four (4) years of experience in public relations, media relations, journalism, or corporate communications. Experience in social media management, tools, and content management systems. Experience with posting and analytics platforms, i.e., Sprout Social, Drupal, Meltwater.

Preferred Qualifications  | Master’s degree preferably in communications, journalism, or related field. Associated Press (AP)-style fluency. One (1) year of experience in a newsroom of a top 30 media market. Three (3) years of experience managing corporate social media accounts. Marketing experience within a higher education or agency setting.

Knowledge, Skills, and Abilities (KSAs)  | Knowledge of social media editing tools is needed to create effective online videos and other content. Knowledge and experience with factors that drive search engine optimization. Excellent interpersonal and communication skills, with the ability to build relationships and collaborate across all internal colleges, departments and with key external partners, including media outlets. Strong writing and editing skills with attention to detail. Ability to work effectively under pressure, meet deadlines and adapt to changing priorities. Ability to work as an individual contributor and an effective team player, in addition to being highly organized, self-directed and forward-thinking. Ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences. Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion. Ability to function as systems thinker and be solution-minded with a global perspective. Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.

Requisition Number  | PT0703573S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting  |
Special Instructions to Applicants  |

Applicant Instructions  | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week  | 40
Work Schedule  |
Advertising Copy  |
Full Time/Part Time  | Full Time
Posted Date  | 03/31/2025
Close Date/Application Deadline  |
Open Until Filled  | Yes
Review Begins  | 04/07/2025
Tentative Start Date  | 

Supplemental Questions

Required fields are indicated with an asterisk (*).

Application Documents