Communications Manager

Communications Manager

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 Posting Details 

Job #  | 042408
Department Code  | 22401-2201
Department  | Falk College
Job Title  | Communications Manager
Location  | Syracuse, NY
Campus  | Syracuse, NY

Commitment to On-Campus Experience  | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range  | $62,400 - $80,000
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S5
FLSA Status  | Exempt
Hours  | Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Unionized Position Code  | UA

Job Description  | The Falk College Communications Manager is responsible for producing multi-purpose content for utilization across multiple platforms and channels to promote the vision and mission of the College to internal and external stakeholders, in support of goals for recruitment and enrollment, fundraising, research and alumni engagement. He/she collaborates with Falk College, University and external partners on strategic communication projects that drive awareness and engagement, as well as elevate the College’s reputation. He/she serves a key role in developing key messages and is a dynamic, strategic storyteller. The Communications Manager reports to Falk College’s Director of Marketing and Communications.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience  | Bachelor’s degree in relevant field required (Public Relations, Communications, journalism, English). Five plus years’ public relations, copywriting/editorial experience on multiple platforms, including print, web and social media. Experience in project management, including photo and video production. Ability to manage multiple projects and deadlines. Understanding of brand management and consistency. Internal candidates preferred.

Skills and Knowledge  | Exceptional writing, editing and verbal communication skills Strong relationship building, collaboration and interpersonal skills. Proficient in crisis communications management. Proficiency in MS Office and Adobe product suites, social media tools, and related Analytics. Understanding of photo, video and web editing tools and processes.

Responsibilities  | CONTENT PRODUCTION Research, write, edit and secure approvals for multi-purpose content for utilization across Falk College print and digital channels, including website, news/stories, internal messages, recruitment collateral, social media, fundraising deliverables, and marketing assets and campaigns. Coordinate with Central Communications and Central Marketing to ensure Falk College content is included in university/flagship channels as often as possible. Assist with College’s internal communications efforts to ensure faculty, staff and students receive critical and consistent updates. 

CONTENT STRATEGY Determine, define and manage content priorities to ensure marketing and communications deliverables are strategic and align to goals and priorities. Collaborate with faculty leaders to gain insight and perspective on programs, projects and people to highlight/promote. Maintain an annual editorial content calendar that aligns to College’s comprehensive content strategy. Identify content and plan for quarterly newsletter. Collaborate with internal/University partners, including Falk College colleagues, Central Communications, Central Marketing, AEA and college/school/unit communications professionals, and external partners to produce content for projects and campaigns. Engage with freelance/contract professionals for graphic design, photo, video and writing support on an as needed basis.

EXECUTIVE COMMUNICATIONS Produce speeches, remarks, thought leadership content and presentations for the Dean in collaboration with the Director of Marketing and Communications. Assist chairs/leadership on as needed basis for high-level communications needs and efforts, including establishing a regular cadence for department-based messages and newsletters to target audiences, specifically alumni, donors and industry partners.

PROJECT MANAGEMENT Provide project management support for assigned College deliverables. Assist Advancement, Admissions, Industry Relations, Student Succes and other College units with general project management of communications deliverables. Coordinate with Advancement on special projects, including giving mailers, proposals, impact reports and collateral focused on soliciting and stewarding donor support. Other duties as assigned.
Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/111616
Job Posting Date  | 11/14/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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