Communications Officer

🇺🇸 Villanova, Pennsylvania 🕑 Full-Time 💰 $21 per Hour 💻 Communications 🗓️ November 15th, 2026

Rive

Edtech.com's Summary

Villanova University is hiring a Communications Officer. The role involves managing the communications center by responding to all incoming telephone and radio calls, dispatching officers and resources as needed, and providing vital information to the University community. The officer operates various specialized software systems including CAD, student records, fire alarm, access control, and CCTV systems, while also overseeing departmental asset distribution and assisting with fleet van dispatch after hours.

Highlights

Manage incoming radio and telephone communications, prioritizing and dispatching resources appropriately.
Operate Computer Aided Dispatch (CAD), student records, fire alarm, access control, and CCTV systems.
Serve as a central information resource for the University community during non-business hours.
Distribute and control access to keys, radios, vehicles, and other departmental resources.
Assist with after-hours dispatching of fleet passenger vans.
Maintain communication with external emergency agencies and operate state and national law enforcement databases (CLEAN, JNET, NCIC).
Monitor security systems and document any irregularities or incidents.
Required qualifications include a high school diploma or equivalent, being at least 18 years old, and APCO certification or ability to certify within 12 months.
Preferred qualifications are knowledge of dispatch codes, law enforcement and EMS terminology, and 2+ years of emergency call-taking or dispatch experience.
Hourly compensation is $21.36; the position is full-time, staff-level, and classified as non-exempt within Villanova's Public Safety Department.