Montana State University
Computer Support Specialist I
🇺🇸 Bozeman, MT
🕑 Full-Time
💰 $20 per Hour
💻 Information Technology
🗓️ July 17th, 2025
Edtech.com's Summary
- Primary contact for web support tickets and troubleshooting university website issues.
- Assist with website content organization, structure, and navigation to improve user experience.
- Conduct CMS training sessions and create user documentation.
- Collaborate with web developers and designers to handle complex technical problems and implement new features.
- Provide guidance on web best practices, accessibility standards, and university branding guidelines.
- Monitor website analytics and share insights with departments.
- Required skills include experience with CMS platforms like WordPress, Drupal, or Cascade CMS, and ability to resolve basic web technical issues.
- Requires a bachelor's degree or equivalent experience and at least 1 year in a customer support role, preferably technical or web-related.
- Salary is $20.479 per hour, commensurate with experience, education, and qualifications.
- Position is within the University Communications department and includes supervisory duties.
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