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Montana State University

Computer Support Specialist I - Classroom Technologies

🇺🇸 Bozeman, MT

🕑 Full-Time

💰 $21 - $24 per Hour

💻 Customer Support

🗓️ July 18th, 2025

Edtech.com's Summary

Montana State University is hiring a Computer Support Specialist I - Classroom Technologies. The role involves providing live technical support for instructional and audio-visual technologies to faculty, students, and staff, as well as assisting with the design, purchase, installation, and maintenance of A/V technology and modernization projects under the supervision of the AV team lead.

Highlights
  • Provide on-call technical support and resolve issues related to classroom technology.
  • Manage and triage helpdesk tickets for classroom technology systems.
  • Assist in setup, maintenance, and replacement of podium computers and A/V equipment.
  • Support planning, design, procurement, installation, and documentation for new A/V systems and upgrades.
  • Conduct individual and group training sessions on technology use in classrooms and meeting spaces.
  • Maintain inventory of replacement and spare equipment, coordinating asset tagging and ordering.
  • Serve as primary contact for digital signage consultation and support.
  • Required skills include experience with A/V equipment installation and maintenance, basic networking knowledge, and enterprise desktop management.
  • Preferred experience includes higher education IT support, video conferencing support, Extron control equipment, and training material development.
  • Salary ranges from $20.50 to $24.00 per hour, commensurate with experience, education, and qualifications.