University of Kentucky
Computer Support Specialist II
🇺🇸
Hybrid - Princeton, KY
🕑
Full-Time
💰
$19 - $31
per Hour
💻
Information Technology
🗓️
March 16th, 2026
Edtech.com's Summary
University of Kentucky is hiring a Computer Support Specialist II. This role provides primary IT support for 17 Cooperative Extension Service offices, managing daily technical operations, troubleshooting hardware and network issues, supporting users, and ensuring secure and stable technology environments. The position also evaluates technology needs, recommends solutions, and maintains hardware across multiple sites.
Highlights
- Provide frontline IT support for Cooperative Extension Service offices in western Kentucky.
- Troubleshoot hardware, network issues, and assist users with technology needs.
- Evaluate technology requirements, recommend solutions, and prepare hardware quotes.
- Ensure hardware is properly configured, maintained, and aligns with institutional IT standards.
- Support 17 CES offices with frequent travel to these sites.
- Required knowledge includes Microsoft Operating Systems, Office Suites, Mac OS, and peer-to-peer networking.
- Strong technical, troubleshooting, communication, and customer service skills are essential.
- Compensation ranges from $19.18 to $30.68 per hour, full-time (40 hours/week).
- Requires a Bachelor's degree and at least 1 year of related experience.
- Position does not have supervisory responsibilities and requires occasional lifting up to 25 lbs.
Computer Support Specialist II Full Description
Computer Support Specialist II
Posting Details
Job Title | Computer Support Specialist II
Requisition Number | RE53613
Working Title |
Department Name | 81280:AG DATA CENTER
Work Location | Princeton, KY
Grade Level | 43
Salary Range | $19.18-30.68/hour
Type of Position | Staff
Position Time Status | Full-Time
Required Education | BS
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience | 1 yr
Required License/Registration/Certification | None
Physical Requirements | This position requires lifting, pushing, or pulling objects up to 25lbs.
Shift | Monday-Friday 8:00am – 5:00pm (40 hours/week)
Job Summary | The Martin-Gatton College of Agriculture, Food and Environment is seeking a Regional Extension Information Technology Contact. The Regional Extension Information Technology Contact position is an important member of the team that serves the IT needs of the UK Cooperative Extension Service. This position will act as primary IT support for 17 Cooperative Extension Service (CES) offices in western KY and will have frequent contact with CES agents, staff, and other CES employees.The position is housed at our scenic 1,615-acre Research and Education Center in Princeton, Kentucky, which has produced a wealth of groundbreaking agricultural research. The job also provides opportunities for frequent travel to the various sites it supports.
About the RoleThis role provides frontline IT support for CES offices, ensuring reliable technology and network connectivity for staff across multiple locations. The position supports daily technical operations, including troubleshooting hardware and network issues, assisting users with technology needs, and helping maintain a stable and secure IT environment.The role also evaluates technology needs, recommends solutions, and prepares quotes for new hardware purchases. In addition, it helps ensure that hardware deployed across CES offices is properly configured, maintained, and secured in accordance with institutional IT standards.This is a full-time, non-exempt position (40 hours per week). The college promotes work-life balance and offers hybrid work arrangements that allow employees to perform part of their work remotely, based on operational needs.
Why Join Us
At the Martin-Gatton College of Agriculture, Food and Environment, you’ll find a community that values collaboration, growth, and recognition. Benefits of joining our team include: Exceptional benefits package. A formal mentoring program to support your professional development Access to a staff development fund for continued learning and skill building Dedicated staff recognition programs that celebrate your contributions A shared commitment to making the University of Kentucky the University of, for, and with Kentucky Join us in shaping the future of teaching and learning—where innovation meets impact.To find out more about Martin-Gatton CAFE and how the college supports the mission of this being the University of, for, and with Kentucky, Click Here.
Skills / Knowledge / Abilities | Knowledge of Microsoft Operating Systems, Office Suites, Mac OS, peer-to-peer networking, strong technical and troubleshooting skills, strong verbal and written communication skills, ability to function within a collaborative team-oriented environment, strong customer service skills.
Does this position have supervisory responsibilities? | No
Preferred Education/Experience
Deadline to Apply | 03/27/2026
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Requisition Number | RE53613
Working Title |
Department Name | 81280:AG DATA CENTER
Work Location | Princeton, KY
Grade Level | 43
Salary Range | $19.18-30.68/hour
Type of Position | Staff
Position Time Status | Full-Time
Required Education | BS
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience | 1 yr
Required License/Registration/Certification | None
Physical Requirements | This position requires lifting, pushing, or pulling objects up to 25lbs.
Shift | Monday-Friday 8:00am – 5:00pm (40 hours/week)
Job Summary | The Martin-Gatton College of Agriculture, Food and Environment is seeking a Regional Extension Information Technology Contact. The Regional Extension Information Technology Contact position is an important member of the team that serves the IT needs of the UK Cooperative Extension Service. This position will act as primary IT support for 17 Cooperative Extension Service (CES) offices in western KY and will have frequent contact with CES agents, staff, and other CES employees.The position is housed at our scenic 1,615-acre Research and Education Center in Princeton, Kentucky, which has produced a wealth of groundbreaking agricultural research. The job also provides opportunities for frequent travel to the various sites it supports.
About the RoleThis role provides frontline IT support for CES offices, ensuring reliable technology and network connectivity for staff across multiple locations. The position supports daily technical operations, including troubleshooting hardware and network issues, assisting users with technology needs, and helping maintain a stable and secure IT environment.The role also evaluates technology needs, recommends solutions, and prepares quotes for new hardware purchases. In addition, it helps ensure that hardware deployed across CES offices is properly configured, maintained, and secured in accordance with institutional IT standards.This is a full-time, non-exempt position (40 hours per week). The college promotes work-life balance and offers hybrid work arrangements that allow employees to perform part of their work remotely, based on operational needs.
Why Join Us
At the Martin-Gatton College of Agriculture, Food and Environment, you’ll find a community that values collaboration, growth, and recognition. Benefits of joining our team include: Exceptional benefits package. A formal mentoring program to support your professional development Access to a staff development fund for continued learning and skill building Dedicated staff recognition programs that celebrate your contributions A shared commitment to making the University of Kentucky the University of, for, and with Kentucky Join us in shaping the future of teaching and learning—where innovation meets impact.To find out more about Martin-Gatton CAFE and how the college supports the mission of this being the University of, for, and with Kentucky, Click Here.
Skills / Knowledge / Abilities | Knowledge of Microsoft Operating Systems, Office Suites, Mac OS, peer-to-peer networking, strong technical and troubleshooting skills, strong verbal and written communication skills, ability to function within a collaborative team-oriented environment, strong customer service skills.
Does this position have supervisory responsibilities? | No
Preferred Education/Experience
Deadline to Apply | 03/27/2026
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of experience do you have providing desktop support in a networked environment?
- None
- More than 0, up through 2 years
- More than 2 years, up through 4 years
- More than 4 years, up through 6 years
- More than 6 years
- * Describe your experience supporting small networks and networking equipment such as Ubiquiti?
(Open Ended Question) - * Describe your experience with configuring and maintaining file servers and network attached storage devices?
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
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- © University of Kentucky
- Lexington, Kentucky 40506
- An Equal Opportunity University
- Accreditation
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