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University of Houston

Coordinator, Digital Customer Services

🇺🇸 Downtown, TX 🕑 Full-Time 💰 $40K 💻 Customer Support 🗓️ June 17th, 2026

Edtech.com's Summary

UHD is hiring a Coordinator, Digital Customer Services. The role involves assisting prospective and current students with financial aid matters by creating engaging digital content and managing social media platforms to disseminate information effectively.

Highlights
  • Assist students with financial aid information through digital content creation.
  • Manage and engage with audiences on social media platforms including Facebook, Twitter, and Instagram.
  • Develop strategies to increase social media followership and engagement.
  • Plan and participate in outreach activities and special events.
  • Collaborate with the Financial Aid department and report to a supervisor.
  • Required Skills: content curation, communication, organizational skills, aptitude to learn, and familiarity with digital media creation.
  • Required Qualifications: Bachelor's degree in Communications or related field and minimum one year of relevant experience.
  • Salary: $39,923 annually.
  • Work is conducted in an office environment with minimal physical demands.
  • No supervisory responsibilities for this position.