Coordinator of Academic Advising

Edtech.com's Summary

California Baptist University is hiring a Coordinator of Academic Advising. The role involves supporting daily operations of the Office of Academic Advising, managing front-office functions, supervising student employees, coordinating scheduling and communications, and assisting with advising initiatives to enhance student success and academic progress.

Highlights

Serve as primary front-office contact, welcoming and assisting students, faculty, staff, and visitors.
Manage communications including phone calls, electronic inquiries, website updates, and social media content.
Coordinate appointment scheduling and maintain advising calendars for Student Success Coaches.
Connect students with appropriate advising resources and support retention efforts through referrals and follow-up.
Assist students with general advising and registration-related questions.
Supervise student employees, including scheduling, task assignment, and training support.
Coordinate daily office operations, documentation, and routine communications.
Support planning and coordination of advising events, workshops, and outreach initiatives.
Assist advising leadership with data tracking, reporting, resource management, and special projects.
High school diploma or GED required with 1-2 years related experience; proficiency with standard office software and strong organizational and communication skills essential.
Compensation ranges from $24.00 to $24.50 per hour with a comprehensive benefits package.
Commitment to the University’s Christ-centered mission and values is required.

Coordinator of Academic Advising Full Description

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Posting Details

Position Information

Job Title	Coordinator of Academic Advising
Posting Number	S1666P
Pay Range	Compensation for this position is expected to range between $24.00 and $24.50 per hour, in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees.

Position Summary Information

Summary	The Coordinator of Academic Advising supports the daily operations of the Office of Academic Advising and fosters a welcoming, student-centered environment for those seeking academic guidance and support. This position oversees front-office functions, supervises student employees, manages scheduling and communications, and provides support for advising initiatives and office projects. By connecting students with appropriate advising resources and assisting Student Success Coaches, the Coordinator helps deliver a cohesive advising experience that promotes student success and timely academic progress.
Essential Duties and Responsibilities	include the following. Other duties may be assigned. 1. Front desk and visitor services: Serve as the primary front-office contact for Academic Advising at California Baptist University (CBU) by welcoming and assisting students, faculty, staff, and visitors seeking information or services, while fostering a friendly, supportive, and professional environment. 2. Communication management: Answer, screen, and route telephone calls and electronic communications; respond to general inquiries regarding Academic Advising services, policies, and procedures; and support advising communications through website updates, social media content, and other public-facing messaging that promotes advising resources and services. 3. Appointment scheduling and calendar coordination: Coordinate appointment scheduling for Student Success Coaches by maintaining advising calendars and assisting students with setting up advising appointments. 4. Student connection and resource referral: Support student retention efforts by connecting students with appropriate advising resources, identifying individuals who may need additional support, and facilitating timely referrals and follow-up as appropriate. 5. Advising and registration support: Assist students with general advising and registration-related questions, including course enrollment processes, and direct them to appropriate academic resources or staff when needed. 6. Student worker supervision: Supervise student employees by coordinating schedules, assigning duties, monitoring workflow, and supporting training and professional development. 7. Office operations and administrative coordination: Coordinate daily office operations and administrative functions, including managing correspondence, maintaining records, preparing routine communications, and ensuring accurate, organized documentation and files. 8. Event and initiative support: Assist with the planning and coordination of advising events, workshops, training sessions, outreach initiatives, and projects that support student engagement and the work of Student Success Coaches. 9. Operational support and special projects: Support advising leadership through data tracking and reporting, maintaining office resources and supplies, and contributing to special projects or additional operational needs as assigned. 10. Leadership and cross-unit support: Provide ongoing operational and administrative support to advising leadership and contribute to initiatives that strengthen Academic Advising and collaboration with the Office of Student Success.
Supervisory Responsibilities	This position supervises and provides ongoing guidance to student workers, including scheduling, task assignment, workflow oversight, and support for training and professional development.
Other Knowledge Skills and Abilities	To perform this position successfully, an individual must be able to effectively carry out all essential duties. The following requirements outline the knowledge, skills, and abilities needed for the role: Demonstrated commitment to living out and upholding the University’s Christ‑centered mission and values. Ability to plan, organize, and coordinate multiple projects simultaneously. Ability to exercise sound independent judgment while managing and maintaining confidential information. Proficiency in the use of personal computers and standard office software applications. Working knowledge of business English, basic arithmetic, and general office methods, procedures, and practices. Ability to read and write at a level appropriate for the duties and responsibilities of the position. Ability to gather data, compile information, and prepare reports. Strong organizational skills with exceptional attention to detail. Excellent telephone etiquette and demonstrated experience handling calls and inquiries. Strong interpersonal and communication skills, with the ability to work effectively with a diverse faculty, staff, and student population. PHYSICAL DEMANDS: The physical demands described are representative of those required to successfully perform the essential functions of this position. The role requires sufficient hand, arm, and finger dexterity to operate a computer keyboard and other standard office equipment. Visual acuity is necessary to read text and numerical data, and the ability to speak and hear effectively is required to communicate in person and by telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Work is primarily performed in a typical indoor office environment with moderate noise levels and minimal exposure to health or safety hazards.
Education and/or Experience	High school diploma or General Education Degree (GED) required; and one to two years of related experience and/or training; or an equivalent combination of education and experience.

Posting Detail Information

Open Date
Remove from Web
Open Until Filled
Special Instructions to Applicants
Nondiscrimination Statement	State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
Quick Link to Posting	https://jobs.calbaptist.edu/postings/10161

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you a Christian?
- Yes
- No
* Do you attend church regularly?
- Yes
- No
If no, please explain (required):
(Open Ended Question)
* Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information)
- Yes (I am familiar and not in conflict)
- No (I am in conflict or not familiar)

Applicant Documents

Required Documents

Resume
Cover Letter
Letter of Reference 1
Letter of Reference 2
Christian Experience Essay

Optional Documents

Other Document
Other Document 2

© 2018 California Baptist University
All rights reserved.
8432 Magnolia Ave. Riverside, CA 92504
(951) 552-8655 | hroffice@calbaptist.edu

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Original Job Description

Toggle navigation

Coordinator of Academic Advising Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

Job Title	Coordinator of Academic Advising
Posting Number	S1666P
Pay Range	Compensation for this position is expected to range between $24.00 and $24.50 per hour, in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees.

Position Summary Information

Summary	The Coordinator of Academic Advising supports the daily operations of the Office of Academic Advising and fosters a welcoming, student-centered environment for those seeking academic guidance and support. This position oversees front-office functions, supervises student employees, manages scheduling and communications, and provides support for advising initiatives and office projects. By connecting students with appropriate advising resources and assisting Student Success Coaches, the Coordinator helps deliver a cohesive advising experience that promotes student success and timely academic progress.
Essential Duties and Responsibilities	include the following. Other duties may be assigned. 1. Front desk and visitor services: Serve as the primary front-office contact for Academic Advising at California Baptist University (CBU) by welcoming and assisting students, faculty, staff, and visitors seeking information or services, while fostering a friendly, supportive, and professional environment. 2. Communication management: Answer, screen, and route telephone calls and electronic communications; respond to general inquiries regarding Academic Advising services, policies, and procedures; and support advising communications through website updates, social media content, and other public-facing messaging that promotes advising resources and services. 3. Appointment scheduling and calendar coordination: Coordinate appointment scheduling for Student Success Coaches by maintaining advising calendars and assisting students with setting up advising appointments. 4. Student connection and resource referral: Support student retention efforts by connecting students with appropriate advising resources, identifying individuals who may need additional support, and facilitating timely referrals and follow-up as appropriate. 5. Advising and registration support: Assist students with general advising and registration-related questions, including course enrollment processes, and direct them to appropriate academic resources or staff when needed. 6. Student worker supervision: Supervise student employees by coordinating schedules, assigning duties, monitoring workflow, and supporting training and professional development. 7. Office operations and administrative coordination: Coordinate daily office operations and administrative functions, including managing correspondence, maintaining records, preparing routine communications, and ensuring accurate, organized documentation and files. 8. Event and initiative support: Assist with the planning and coordination of advising events, workshops, training sessions, outreach initiatives, and projects that support student engagement and the work of Student Success Coaches. 9. Operational support and special projects: Support advising leadership through data tracking and reporting, maintaining office resources and supplies, and contributing to special projects or additional operational needs as assigned. 10. Leadership and cross-unit support: Provide ongoing operational and administrative support to advising leadership and contribute to initiatives that strengthen Academic Advising and collaboration with the Office of Student Success.
Supervisory Responsibilities	This position supervises and provides ongoing guidance to student workers, including scheduling, task assignment, workflow oversight, and support for training and professional development.
Other Knowledge Skills and Abilities	To perform this position successfully, an individual must be able to effectively carry out all essential duties. The following requirements outline the knowledge, skills, and abilities needed for the role: Demonstrated commitment to living out and upholding the University’s Christ‑centered mission and values. Ability to plan, organize, and coordinate multiple projects simultaneously. Ability to exercise sound independent judgment while managing and maintaining confidential information. Proficiency in the use of personal computers and standard office software applications. Working knowledge of business English, basic arithmetic, and general office methods, procedures, and practices. Ability to read and write at a level appropriate for the duties and responsibilities of the position. Ability to gather data, compile information, and prepare reports. Strong organizational skills with exceptional attention to detail. Excellent telephone etiquette and demonstrated experience handling calls and inquiries. Strong interpersonal and communication skills, with the ability to work effectively with a diverse faculty, staff, and student population. PHYSICAL DEMANDS: The physical demands described are representative of those required to successfully perform the essential functions of this position. The role requires sufficient hand, arm, and finger dexterity to operate a computer keyboard and other standard office equipment. Visual acuity is necessary to read text and numerical data, and the ability to speak and hear effectively is required to communicate in person and by telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Work is primarily performed in a typical indoor office environment with moderate noise levels and minimal exposure to health or safety hazards.
Education and/or Experience	High school diploma or General Education Degree (GED) required; and one to two years of related experience and/or training; or an equivalent combination of education and experience.

Posting Detail Information

Open Date
Remove from Web
Open Until Filled
Special Instructions to Applicants
Nondiscrimination Statement	State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
Quick Link to Posting	https://jobs.calbaptist.edu/postings/10161

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you a Christian?
- Yes
- No
* Do you attend church regularly?
- Yes
- No
If no, please explain (required):
(Open Ended Question)
* Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information)
- Yes (I am familiar and not in conflict)
- No (I am in conflict or not familiar)

Applicant Documents

Required Documents

Resume
Cover Letter
Letter of Reference 1
Letter of Reference 2
Christian Experience Essay

Optional Documents

Other Document
Other Document 2

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Coordinator of Academic Advising

Edtech.com's Summary

Coordinator of Academic Advising Full Description

ACADEMIC ADVISOR

Assistant Director, Medical Student Career Services

Associate Provost for Student Success

Academic Advisor I

Program Director, Student Affairs