COSS Support Specialist

🇺🇸 Bolivia, NC 🕑 Full-Time 💰 $33K 💻 Customer Support 🗓️ March 30th, 2026

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Edtech.com's Summary

NC State University is hiring a COSS Support Specialist. The specialist provides comprehensive support to North Carolina Cooperative Extension staff, managing public engagement, office operations, program administration, communications, and event coordination to facilitate effective community outreach and educational services.

Highlights

Serve as the first point of contact for public and volunteers via phone and in-person, delivering customer service.
Provide administrative support for multiple county Extension programs including Consumer and Commercial Horticulture, 4-H, and Family and Consumer Sciences.
Coordinate and distribute monthly newsletters using ActiveCampaign and maintain the contact database.
Manage and update the Brunswick County Cooperative Extension website and social media content, ensuring compliance with branding guidelines.
Edit and distribute press releases; maintain and expand media contacts and outreach.
Assist in planning and coordinating key community events such as the Master Gardener banquet and 4-H Enrichment night.
Use and coordinate training for the 'Slick Text' application across program areas.
Proficient with Microsoft Office Suite, Google Suite, Adobe, Canva, website management systems, social media platforms, and other relevant software.
Minimum qualifications include a high school diploma and two years of office assistance or secretarial experience; valid North Carolina Driver's License required.
Anticipated salary starts at $32,562, commensurate with experience.