Creative Services Coordinator

Overview:

Working within Advancement’s Strategic Communications team, the Creative Services Coordinator (Marketer I) is tasked with a diverse set of responsibilities, so the person in this role needs to be flexible and proactive with a well-rounded set of communications and organizational skills. This position works closely with the entire University Advancement and Alumni Engagement team in elevating Utah State University through philanthropy and engagement.

 

Our creative projects include a myriad of printed pieces and digital assets, so the coordinator should be well versed in the requirements of each medium and possess the following competencies:

• Highly organized: You’re able to keep track of multiple projects and can easily piece together disparate information and move between duties without missing a beat.
• Impeccable time management: You can keep projects moving without getting bogged down by details and easily manage the amount of time it takes to complete them.
• Keen eye for detail: You are good at catching errors and correctly filling in missing information.
• Strategic mindset: You are a problem solver who understands that the why, who, what, where, when, and how of each project take precedence.
• Project manager and doer: You can own the management of creative team projects and understand each project enough to step in and help do the work to get them across the finish line.
• Continuous self-improvement: You’re a thoughtful and creative team member who does not take shortcuts or make excuses.
• Respectful and focused: Treat clients respectfully and keep them focused on providing essential contents.

 We are a team of proactive and problem-solving strategic communications professionals looking for someone who can match our level of excellence. This role does not have a set process to follow or a list of tasks to check off each day, so it requires someone who is reliable and communicative, and takes the initiative to do the work without prompting. Strong decision-making, people skills, flexibility, and the acumen to prioritize work are essential to this position.

 

We need someone who understands why we do the work that we do and can make sure that purpose is clear throughout every piece of communication we produce.

Responsibilities:

Organization and Planning - 50%

• Responsible for the oversight, management, and maintenance of ClickUp.
• Serve as the gatekeeper and authority on project management and guide client’s goals into actionable steps. Ensure clients adhere to timelines you create, follow up with consequences when deadlines are not met, and acquire approvals.
• Responsible for keeping the creative team’s folders organized and moving projects through the various stages of production on a daily basis.
• Process all invoices in a timely manner and ensure accurate designations.
• Serve as the technical expert for ClickUp software including training staff and providing updates and strategies on usage and production.

Creative and Strategy - 50%

• Write, edit, and/or proof marketing copy for various advancement and alumni materials and ensure content fits intention of communication.
• Gather, organize, prepare, and make decisions about contents (text, letters, photos, graphics, etc.) for a variety of strategic communications projects from multiple sources to ensure the team has all the elements they need to complete projects.
• Serve as the strategic lead on planning and executing campaigns with multiple components and competing deadlines.
• Prepare files for print and work with print, product, and mail vendors.
• Actively participate in creative concept development sessions.
• Utilize AI strategically and as an assistant to original thought, not as a substitute.
• Perform miscellaneous job-related duties as assigned.
  • The Strategic Communications Team is small. The expectation is to perform duties related to project management and other duties within the Strategic Communications team that are not listed in the position description.

Qualifications:

Minimum Qualifications:

 

• Four years of related experience; OR a bachelor’s degree in marketing, communications, English, public relations, business management or related field; OR an equivalent combination of education and experience.

Preferred Qualifications:

• Experience managing ClickUp or similar project management system.
• Professional writing and proofing experience.
• Experience with Adobe Creative Cloud.
• Design skills and creative project production experience extremely beneficial.
• Experience working in Excel.

Knowledge, Skills, and Abilities:

• Project management experience.
• Knowledge of design and printing processes.
• Knowledge of social media, email, and website tools.
• Good grasp of AI fundamentals as a productivity tool.
• Strong organizational skills and ability to prioritize tasks to meet varying and often competing deadlines.
• Ability to be decisive and assertive.
• Self-motivated to work independently and as part of a team.
• Proactive and resourceful with excellent problem-solving skills.
• Strong attention to detail, especially under deadline pressure.
• Demonstrated ability to be flexible and collaborate effectively with colleagues.
• Strong, respectful communication skills in both verbal and written communication.
• Fundamental understanding of the mission of University Advancement and Alumni Engagement.

Required Documents:

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover letter to be typed/pasted at the end of your application
3. Name and contact information for three professional references to be typed at the beginning of your application.
4. Answer the questions within the application: 
   • Do you have project management experience in a work setting?
   • What percent of your current or most recent position is devoted to project management?

**Document size may not exceed 10 MB.**

Advertised Salary: Minimum $46,000 commensurate with experience, plus excellent benefits

ADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights:

The Division of Advancement is a welcoming office where teamwork and inclusiveness are highly valued. Advancement staff are engaged in the meaningful work of securing private financial resources to fuel Utah State University's mission by creating gratifying gift and engagement experiences for USU's generous and passionate alumni and friends. Comprising the division are the office of the Vice President, the USU Foundation & Board, Advancement Services, the Alumni Association (Alumni Engagement), Gift Planning, Corporations and Foundations, Strategic Communications, Stewardship, the Annual Fund and ACE (Alumni Center for Engagement). Furthermore, the division coordinates all fundraising efforts across campus, including colleges, various programs, extension campuses, and USU Athletics. Through the collaboration of these units, the Division of Advancement is able to achieve significant annual fundraising goals by inspiring stakeholders to invest their time and resources in Utah State University.

University Highlights:

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

 

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

 

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

 

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or [email protected]. 

 

*updated 12/2025

Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

 

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

 

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

 

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

 

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

 

U.S. Department of Education

Denver Regional Office

303-844-5695| [email protected]

 

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  [email protected]

 

*updated 10/2025