University at Buffalo
Customer Service Assistant, Student Accounts
🇺🇸 Buffalo, NY
🕑 Full-Time
💰 $52K
💻 Customer Support
🗓️ December 20th, 2025
Edtech.com's Summary
- Evaluate and communicate residency appeals and decisions
- Model outstanding customer service practices
- Process refunds of financial aid and overpayments
- Develop training and presentations
- Deliver public speaking at new student orientations
- Proficient in Microsoft Office, especially Excel and Word
- Associates degree with two or more years of related experience required
- Experience with PeopleSoft Student Financial module preferred
- Full-time, term appointment with salary grade SL2; salary approximately $51,508
- Works within the Department of Student Accounts under Business Services
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