University of North Carolina at Chapel Hill
Customer Service Liaison/Revenue Specialist
🇺🇸 Hybrid - Chapel Hill, NC
🕑 Full-Time
💰 $36K - $50K
💻 Customer Support
🗓️ December 10th, 2025
Edtech.com's Summary
- Manage depositing, recording, receipting, and acknowledging various types of gifts and revenue transactions, including cash, checks, gifts-in-kind, and event registrations.
- Serve as liaison for assigned schools and units, coordinating with development officers and staff to support revenue and stewardship activities.
- Handle and monitor inbound donor and unit inquiries via phone and email, directing them appropriately.
- Adjust application details for revenue transactions such as opportunities, source codes, or revenue categories.
- Ensure processing and recording comply with CASE reporting standards and IRS regulations.
- Required proficiency with Microsoft Word and Excel; knowledge of Davie (Blackbaud CRM) preferred.
- Must possess strong communication skills, professionalism, and customer service orientation.
- Bachelor’s degree or equivalent combination of education and experience required.
- Position is full-time permanent with a salary range of $35,589 - $49,811.
- Works within the University Development Office supporting campus fundraising and donor relations.
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