Customer Service Rep

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $16 - $16 per Hour

💻 Customer Support

🗓️ November 8th, 2025

Edtech.com's Summary

The University of Florida College of Dentistry is hiring a Customer Service Rep to manage dental records and patient registration. The role involves registering patients, handling financial transactions, supporting administrative and clinical tasks, and ensuring compliance with record management protocols.

Highlights

Register approximately one-third of the College's patients and verify appointment details.
Handle patient demographic data, photo ID, insurance, and consent forms accurately.
Process payments including cash, checks, and charge cards; verify and reconcile cash drawer daily.
Maintain dental record compliance by managing inactive charts and authorized destruction.
Provide administrative and clinical support on the switchboard and screening clinic.
Serve as backup for immediate supervisor and complete assigned projects timely.
Required qualifications: High school diploma or equivalent and one year of experience.
Preferred skills: Effective oral and written communication, computer proficiency, ability to follow instructions, and work well with faculty, staff, and students.
Compensation: $15.50 - $16.00 per hour, commensurate with education and experience, plus university benefits including health, dental, vision, and retirement plans.
Health assessment required for employment.