Customer Service Representative

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $16 - $17 per Hour 💻 Customer Support 🗓️ June 30th, 2026

Edtech.com's Summary

The University of Florida College of Dentistry is hiring a Customer Service Representative to provide clerical and non-clerical support to the Office of Clinic Administration. The role involves managing patient check-ins, handling dental records, assisting with patient registration, and cross-training to cover supervisory duties.

Highlights

Manage patient registration tasks including check-in, answering calls, and collecting insurance information.
Maintain and duplicate dental records while ensuring HIPAA compliance.
Provide operational support by cross-training to cover the immediate supervisor during absences.
Use Axium software for patient data management and record scanning.
High school diploma or equivalent required with one year of relevant experience.
Strong oral and written communication skills preferred.
Ability to follow instructions, apply policies, and foster good relationships with faculty, staff, and students.
Hourly wage between $15.80 and $16.86 with access to state health, dental, vision plans, and retirement benefits.
Eligible for paid leave programs including vacation, sick leave, holidays, and family medical leave.
Required to comply with safety, security, and timely project completion standards.