Customer Service Specialist

🇺🇸 Hybrid - Fort Collins, CO

🕑 Full-Time

💰 $4,154 - $4,400 per Month

💻 Customer Support

🗓️ June 12th, 2025

FERPA

Edtech.com's Summary

Colorado State University is hiring a Customer Service Specialist. This role involves supporting students, faculty, staff, and other constituents by navigating obstacles and solving problems related to student services. Responsibilities include managing inquiries through various communication channels and overseeing student record functions, including transcript processing and enrollment verifications. The position also involves project management and cross-departmental collaboration within the Office of the Registrar.

Highlights

Provide support for student services including registration, policies, and transcript orders.
Engage in problem-solving and issue resolution.
Manage student records and special programs.
Proficiency in administrative systems like Ellucian Banner preferred.
Monthly salary: $4,154 – $4,400 plus full benefits.
A minimum of three years of relevant customer service experience is required.
Bachelor's degree and proficiency in Spanish are preferred qualifications.