Customer Support, Associate Specialist

🇮🇳 Hyderabad, Telangana 🕑 Full-Time 💰 TBD 💻 Customer Support 🗓️ August 22nd, 2026

Blackbaud Rive

Edtech.com's Summary

Blackbaud is hiring a Customer Support, Associate Specialist. This role involves providing technical support and staying current with Blackbaud's products and services, ensuring customer satisfaction through effective assistance.

Highlights

Provides technical support to customers.

Engages with Blackbaud's social media channels (LinkedIn, X, Instagram, Facebook, YouTube) for updates.

Supports organizations using purpose-driven technology and responsible AI.

Full-time employment with a standard 40-hour workweek.

Located in Hyderabad, Telangana, India.

Handles customer success and support responsibilities.

Requires knowledge of Blackbaud's product suite and customer engagement tools.

Commits to inclusive work environment and equal opportunity employment.

Application involves interaction with multiple departments focusing on customer engagement.

Job ID: R0014554, category: Customer Success and Support.

Customer Support, Associate Specialist Full Description

Technical Support

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Blackbaud powers social impact through purposeâdriven technology and responsible AI. Guided by our Intelligence for GoodÂ® vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.