IronCircle
Cyber Enrollment Advisor (12-8pm EST)
🇺🇸 Hybrid - Columbia, MD
🕑 Full-Time
💰 TBD
💻 Enrollment
🗓️ August 26th, 2025
Edtech.com's Summary
- Guide prospective students through inquiry, enrollment, and class start processes
- Provide educational, professional, and personal support to students
- Conduct phone and virtual meetings to evaluate student fit for programs
- Assist students in securing funding for education
- Serve as primary contact for enrolled students on non-instructional matters
- Perform outbound calls to maintain communication with students
- Meet and exceed enrollment and student success key performance indicators (KPIs)
- Bachelor's degree required; 2+ years in admissions, sales, or call center preferred
- Strong communication skills and experience building relationships via phone
- Offers a competitive benefits package including Medical, Dental, Vision, 401k, and Paid Time Off
Cyber Enrollment Advisor (12-8pm EST) Full Description
- Develop a thorough understanding of IronCircle’s educational programs to accurately communicate with and assess potential students.
- Provide educational, professional, and personal support to students from initial inquiry through enrollment and class start.
- Conduct thoughtful and comprehensive phone and virtual meetings to evaluate students' fit and appropriateness for programs.
- Guide students through securing funding for their education.
- Serve as the primary point of contact for enrolled students, assisting with administrative and non-instructional matters.
- Monitor student readiness and conduct various operations to ensure a seamless start to any program.
- Perform outbound calls to maintain consistent communication with prospective and enrolled students.
- Meet and exceed key performance indicators (KPIs) related to enrollment and student success.
- Assist in building brand awareness and promoting IronCircle programs through digital marketing and outreach.
Experience/ Skills Required
- A Bachelor’s degree or a related discipline is required. An equivalent combination of education and experience may be considered.
- 2+ years of experience in an admissions, sales, or call center environment (preferred).
- Experience cultivating relationships via phone and other communication modalities to educate, evaluate, and motivate students.
- A strong background in student engagement, recruitment, or digital marketing is a plus.
- Exceptional phone presence and the ability to build strong and impactful relationships telephonically
- Willing to meet the challenge of working in a fast-growing organization
- Can effectively manage a variety of complex initiatives.
- Ability to multitask and prioritize competing deadlines and projects
- Highly motivated and determined to reach target-driven goals
- Excellent command of the English language, in both written and verbal communications
- Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm, and meticulousness are highly preferred
Values
- Passion is our driver.
- Excellence is how we deliver.
- People are our focus - learners and employees.
- Change creates opportunity - we embrace change.
- Learning never stops and neither do we.
Our Offer
- Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off
Your Success is our Success
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