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Troy University

Deaf Support Specialist

🇺🇸 Gadsden or Talladega, AL 🕑 Full-Time 💰 TBD 💻 Other 🗓️ December 18th, 2025

Edtech.com's Summary

Troy University is hiring a Deaf Support Specialist. The role involves working directly with consumers and employers to facilitate job shadowing, job readiness classes, resume development, job coaching, and post-employment follow-ups, while traveling independently across multiple counties to provide specialized services to the deaf and hard of hearing community.

Highlights
  • Set up job shadowing experiences with consumers and employers.
  • Travel independently to at least five counties to deliver services.
  • Teach job readiness classes using approved curricula.
  • Coordinate employment networking opportunities and collaborate with employers and partner agencies for direct job placements.
  • Assist consumers in resume development and provide job coaching for successful employment outcomes.
  • Maintain case documentation and provide post-employment follow-up to consumers.
  • Attend partner agency meetings including AIDB, ADRS Lakeshore, and CRS.
  • Required skills include sign language at SCPI intermediate level or above and experience working with the deaf/hard of hearing.
  • Preferred qualifications include a bachelor's degree in Rehabilitation Counseling or related field and experience with employer collaboration and job market analysis.
  • Full-time professional position with occasional to moderate overnight travel statewide; driving may be necessary but is not primary responsibility.

Deaf Support Specialist Full Description

Deaf Support Specialist
 Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.
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Posting Details 
 Position Information 
Posting Number  | SF2382P
Position Title  | Deaf Support Specialist
Position Type  | Professional/Salaried
Department  | Human Services - Troy
Division  | College of Health Sciences
Campus  | Troy
Work Status  | Full-Time (FT)
Temporary  | No
Location  | Troy - T01
Job Summary  | This position is located in Gadsden, AL or Talladega, AL.

The Deaf Support Specialist position is responsible for: Working with consumers and employers to set up appropriate job shadowing experiences Independently traveling to at least 5 counties (Calhoun, Marshall, Dekalb, Etowah, Cherokee) to provide services to consumers Teaching job readiness classes in a group setting utilizing approved curriculum Coordinating appropriate employment networking opportunities for consumers Collaborating with employers and partnering agencies to provide direct placement for consumers Working with consumers to develop a resume to submit to potential employers Providing job coaching services to ensure successful outcomes for consumers Completing service programs for consumers to ensure successful employment outcomes Providing post-employment follow up to consumers Initiating frequent contact and collaboration with employers, regarding appropriate consumers Maintaining appropriate case documentation of services provided to consumers Attending partner meetings (AIDB, ADRS Lakeshore, CRS, etc.) Becoming familiar with audiological services related to employment Staying informed of relevant issues as it relates to the population served Other duties as assigned by supervisor
 
Minimum Qualifications  | 1. High school diploma or equivalent.
2. Minimum of three years of experience working with the deaf/hard of hearing.
3. Ability to use sign language skills at the SCPI intermediate level or above.
4. Ability to work independently, problem solve, seek learning opportunities, be a self-starter.
Preferred Qualifications  | 1. Bachelor’s degree in Rehabilitation Counseling or closely related field.
2. Ability to provide recommendations for technological accommodations as necessary to support consumer in successful employment.
3. Involvement with Deaf/and or Hard of Hearing organizations.
4. Experience collaborating with employers, job placement, job market analysis, recruiting businesses for career fairs, working with career centers on targeting job trends.
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?  | Driving may be necessary but is not a primary responsibility
Work Hours  | To be determined
Occasional to moderate overnight travel statewide is required.
List any hazardous conditions or physical demands required by this position  | N/A
Does this position have supervisory responsibility?  | No
Posting Date  | 12/17/2025
Closing Date  |
Open Until Filled  | Yes
Special Instructions to Applicants  | TROY UNIVERSITY IS UNDER NO OBLIGATION TO MAINTAIN THIS POSITION IF FUNDING FROM EXTERNAL SOURCE IS REDUCED OR CEASED.
Quick Link  | https://www.troyuniversityjobs.com/postings/45126
Reference Letters
 Reference Letters 
Solicit References Through the System?  | No
Last Day a Reference Provider Can Submit Reference  |
Applicant Special Instructions  | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.
Supplemental Questions 
Required fields are indicated with an asterisk (*).
  1. * How did you hear about this employment opportunity? 
    • Troy University employment website (www.troyuniversityjobs.com)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Social Media website
    • Indeed
    • Other employment website (please specify below)
    • Employee Referral (please specify below)
    • Local newspaper (please specify below)
    • Professional journal (please specify below)
    • Other source (please specify below)
  2.  Please specify: 
    (Open Ended Question)
  3. * Do you have a minimum of three years of experience working with the deaf? 
    • Yes
    • No
  4. * Do you have the ability to use sign language skills at the SCPI intermediate level or above? 
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. List of References
 - Employment is contingent upon a satisfactory background check.
 - Troy University is an Equal Employment Opportunity and Affirmative Action employer.
 - Troy University participates in eVerify.