Desktop Support Specialist

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $19 - $22 per Hour 💻 Information Technology 🗓️ February 24th, 2026

Edtech.com's Summary

UF Information Technology (UFIT) is hiring a Desktop Support Specialist. The role involves assisting end users with setup, troubleshooting software issues, performing maintenance on hardware, and supporting software used across campus to ensure smooth IT operations within Academic Technology.

Highlights

Provide desktop support including setup, troubleshooting, and maintenance of computers, printers, and other technology devices
Assist end users with software issues and familiarize them with equipment and supported applications
Manage equipment inventory and installation of system images and application software
Required: Associate's degree or high school diploma with two years relevant experience, valid driver's license
Preferred skills include knowledge of current OS environments, Microsoft Office Suite, Adobe Suite, G Suite, Dropbox
Experience in direct customer support and basic hardware/software troubleshooting is favored
Expected hourly salary ranges from $19.16 to $21.55, commensurate with education and experience
Position is within the UFIT Academic Technology unit supporting the entire campus community
Work involves participation in a fully staffed IT help desk call center
Position requires Level 2 Criminal Background Screening and is eligible for Veteran's preference