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University of Florida

Desktop Support Specialist

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $19 - $22 per Hour

💻 Information Technology

🗓️ October 9th, 2025

Edtech.com's Summary

UF Information Technology (UFIT) is hiring a Desktop Support Specialist. The role involves assisting end users with setup and troubleshooting of supported equipment and software, managing inventory, and installing and maintaining IT devices to support the university campus community.

Highlights
  • Assist end users with equipment and software setup and troubleshooting.
  • Install and relocate computers, printers, and other end-user technology devices.
  • Maintain inventory of IT equipment.
  • Troubleshoot and resolve entry-level hardware and software issues.
  • Required qualifications include an Associate's degree or a high school diploma with two years of relevant experience.
  • Preferred skills: knowledge of current operating systems, Microsoft Office Suite, Adobe Suite, G Suite, Dropbox, and experience in direct customer support.
  • Expected salary range is $19.23 to $21.63 per hour, based on education and experience.
  • Florida Driver's License is required at the time of hire.
  • Position requires Level 2 Criminal Background Screening.
  • Works within the Academic Technology unit, part of UFIT, supporting the entire University of Florida campus.