Information Technology Student Technician

🇺🇸 Raleigh, NC

🕑 Part-Time

💰 $13 per Hour

💻 Information Technology

🗓️ October 9th, 2025

Edtech.com's Summary

NC State University is hiring an Information Technology Student Technician. The role involves assisting library patrons and staff by monitoring IT Service Desk requests, troubleshooting technical issues, supporting hardware, software, and network systems, and maintaining IT equipment across multiple university libraries.

Highlights

Assist library patrons and staff with technology issues
Monitor and respond to IT Service Desk support requests
Diagnose, troubleshoot, and resolve technical problems
Support hardware, software, and network services
Maintain IT equipment across D.H. Hill Jr., James B. Hunt Jr., and branch libraries
Work alongside professional IT staff to gain hands-on experience
Must be enrolled as an undergraduate or graduate student at NC State University
Strong customer service, communication, and self-management skills required
Experience with network and computer troubleshooting preferred
Compensation is $13 per hour