University of Alabama
Desktop Support Technician II - 528193
🇺🇸 Tuscaloosa, AL
🕑 Full-Time
💰 $21 - $27 per Hour
💻 Information Technology
🗓️ December 29th, 2025
Edtech.com's Summary
- Provide end-user desktop support across campus departments.
- Install and configure operating systems, software, and peripheral devices.
- Resolve user problems and eradicate computer viruses.
- Monitor and follow up on assigned ticket queues until resolution.
- Escalate complex issues to senior technicians.
- Required software skills include operating systems installation and configuration.
- Pay range: $21.25 to $26.59 per hour.
- Minimum qualifications: High school diploma or GED with two years IT technical support experience, or associate degree or higher with some IT experience.
- Must have a valid U.S. driver’s license and be at least 19 years old with a compliant Motor Vehicle Report.
- Department: Enterprise Technology within Academic Affairs.
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