Digital Experience Developer

Digital Experience Developer

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Posting Details

 Posting Details 

Job #  | 042485
Department Code  | 50301-1151
Department  | Advancement and External Affairs
Job Title  | Digital Experience Developer
Location  | Syracuse, NY
Campus  | Syracuse, NY
Commitment to On-Campus Experience  | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range  | $65,000 - $72,000
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S5
FLSA Status  | Exempt
Hours  | Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Unionized Position Code  | Not Applicable
Job Description  | The Digital Experience Developer creates, administers, and implements digital content on AEA websites and other digital platforms, including the creation and build out of websites. This position supports major digital fundraising initiative, oversees creation of custom giving pages, and leads digital projects that support fundraising goals. This individual will manage all forms of content for use in digital projects and must be adept at AP style and be able to ensure web content is strategic and achieves desired outcomes. This role creates, edits, and optimizes image and graphic assets and must possess strong technical skills with the ability to use those skills with web accessibility and usability in mind. The Developer must be a team player, possess outstanding communication skills, be able to multitask and execute on multiple projects at once, and be able to build healthy cross-functional relationships.

Education and Experience  | Bachelor’s degree in information technology, web development, or similar field. Candidates must have a demonstrable proficiency in HTML/HTML5, CSS/CSS3, JavaScript and PHP. Some experience with server-side coding, XML and database connectivity is required. Demonstrated proficiency using Mac or PC for web development. Some server administration experience and knowledge is preferred. Understanding of and proficiency in a CMS environment is required. Anthology Encompass and Drupal CMS preferred. Understanding and experience working with API (REST/SOAP/JSON) to analyze and transfer data from one platform to another is preferred. Experience working with Figma design platform (or equivalent) is required. Familiarity with campus products currently being used such as JIRA, Confluence etc. is preferred. Demonstrated knowledge of WCAG (2.1 AA) standards and experience in related compliance. Experience working in environments that require adherence to stringent regulations/procedures. Experience working in higher education preferred. Minimum two years working with Microsoft Office and Adobe Photoshop. Experience working with version control systems (Git/GitHub). Experience with web accessibility standards (WCAG 2.1 AA). Experience with digital usability, AP Style and Google Analytics.

Skills and Knowledge  | Excellent communication and organizational skills, both verbal and written. Ability to communicate corrections, determine desired intent and provide guidance to campus partners is crucial. Ability to provide timely responses to campus partners is critical, even after hours. Ability to evaluate, set priorities and execute on the fly. Be a self-starter and a creative and strategic thinker. High attention to detail and excellent organizational skills are necessary. Ability to quickly maneuver in a fast-paced environment is essential. Ability to manage knowledge that has not been widely distributed carefully and keep it confidential. Ability to multitask, including coordinating multiple projects in addition to other daily duties is necessary. Able to work collaboratively but also work and troubleshoot independently. Strong, clear editing and proofreading skills for the web are essential. Preferred experience with digital usability, AP Style and Google Analytics. Proficient in developing instructions and documentation.

Responsibilities  | Support the creation/ build of microsites for large fundraising/campaign initiatives as well as large events including but not limited to Syracuse Giving Day, Coming Back Together, Orange Central. Read/review, analyze and edit provided copy following AP Style and SU guidelines for improved user consumption. Using a variety of content management systems, lay out content to ensure optimal user experience and complying with WCAG (2.1 AA) standards as well as improving website performance, maintaining digital assets and ensuring University brand compliance. Assist with changes to secure giving forms, including updates to imagery, descriptions, confirmation emails, and funds. Lead medium scale digital projects including but not limited to school/college/unit CuseFunders and custom giving page initiatives, which will require partnering and collaborating with stakeholders across the institution. Oversee and execute multiple projects simultaneously. Make recommendations on content received for an engaging online presence, while also ensuring WCAG (2.1 AA) and University brand compliance. Work effectively under tight deadlines and changing priorities. Lead smaller scale digital projects including but not limited to school/college/unit CuseFunders and custom giving page initiatives, which will require partnering and collaborating with stakeholders across the institution. Oversee and execute multiple projects simultaneously. Make recommendations on content received for an engaging online presence, while also ensuring WCAG (2.1 AA) and University brand compliance. Work effectively under tight deadlines and changing priorities. Support digital performance and accessibility management by leading review of web accessibility compliance and assist with Google Analytics reporting. This includes coordinating and conducting monthly WCAG (2.1 AA) compliance audits of all websites in AEA portfolio to ensure adherence to accessibility standards, serving as resource to digital experience team for recommendations on WCAG compliance for projects, and generating monthly Google Analytics reports to track website performance metrics, user engagement, and digital campaign effectiveness, to assist team on translating data insights into actionable recommendations for stakeholders. Serve as a backup web server admin, including assisting with managing and resolving server and front-end dependency conflicts. Assist with Apache web server configuration and updates, including adding and updating redirect links. Serve as backup for processes that utilize APs and web services, including assisting with implementing backend support of third-party platforms that enhance or support donation and engagement experiences.

Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/112014
Job Posting Date  | 01/05/2026
Application Deadline  | 01/09/2026
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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