Digital Product Specialist, University Communications

🇺🇸 Hybrid - Buffalo, NY 🕑 Full-Time 💰 $65K - $70K 💻 Communications 🗓️ June 5th, 2026

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Edtech.com's Summary

University at Buffalo is hiring a Digital Product Specialist, University Communications. This role involves maintaining and supporting enterprise web and digital communication tools, assisting campus users, and enhancing the documentation, measurement, and optimization of the university's digital experiences to ensure their usability and reliability.

Highlights

Provide platform operations support and help request triage for UBCMS and other enterprise digital tools.
Develop and maintain training materials, documentation, and user communications to support adoption of institutional platforms.
Support designated crisis communication tools, processes, and readiness activities.
Conduct accessibility, search, and quality monitoring through recurring checks and stakeholder coordination.
Produce and maintain analytics reports and dashboards to support measurement practices.
Require knowledge of content management systems, analytics tools (e.g., GA4, Looker Studio), and accessibility tools (e.g., Siteimprove, Axe).
Preferred skills include experience with large CMS, digital accessibility standards, web practices, and basic HTML/CSS.
Must hold a bachelor's degree with two years of relevant professional experience or equivalent combination of education and experience.
Salary range is $65,000 to $70,000 annually for this full-time position, classified as UUP Professional, with term appointment.
Position supports University Communications goals of enhancing digital communications and user support across campus.