The University of Texas at Dallas
Director
🇺🇸 Richardson, TX
🕑 Full-Time
💰 TBD
💻 Enrollment
🗓️ June 11th, 2025
CRM
Informatica
Salesforce
Edtech.com's Summary
University of Texas at Dallas is hiring a Director, Enrollment Technology. The Director will lead the technical operations for Admissions and Enrollment, managing enterprise systems, developing middleware solutions, and overseeing Salesforce Education Cloud CRM implementations. This role involves supervising technical staff and collaborating with university stakeholders to enhance technology strategies and system integrations.
Highlights
- Technical lead for Admissions and Enrollment Operations
- Oversees Salesforce Education Cloud CRM enhancements
- Requires Bachelor's degree and related experience
- Supervisory and mentoring responsibilities
- Experience with Salesforce, middleware solutions, and AI systems
- Leads marketing, data management, and system integration projects
- Monthly compensation, commensurate with experience
Director Full Description
Director
Posting Number | S06436P
Position Title | Director
Functional Title | Director, Enrollment Technology
Department | Office of Enrollment Operations
Salary Range | Commensurate with experience
Pay Basis | Monthly
Position Status | Regular full-time
Location | Richardson
Position End Date (if temporary) |
Posting Open Date | 06/10/2025
Posting Close Date | 06/17/2025
Open Until Filled | No
Desired Start Date | 06/23/2025
Job Summary
The Director, Enrollment Technology serves as the technical lead for the Offices of Admissions and Enrollment Operations, with responsibility for supervising team leads of various admissions-related enterprise systems and developing and maintaining middleware solutions. This position also serves as the Salesforce Education Cloud CRM technical lead, overseeing post-implementation improvements and add-ons, and delegating tasks to staff as appropriate.
Minimum Education and Experience | Bachelor’s degree and 5 years of related progressive experience.
Preferred Education and Experience | Bachelor’s degree in computer science, business information systems, or a related technical field, and five to seven years of increasingly technical work experience At least two years of supervisory experience managing information resources staff with ability to mentor less experienced team members across a wide variety of technical positions and knowledge levels Experience with Salesforce development, implementation, and security with demonstrated progressive skills via Salesforce Trailhead or related continuing education Experience with multiple Salesforce “Clouds,” e.g. Sales Cloud, Service Cloud, Marketing Cloud, and/or Education Cloud Experience with middleware solutions such as Informatica, Boomi, or MuleSoft Experience with server administration and maintenance, especially Windows Experience with AI systems
Essential Duties and Responsibilities | Lead the Enrollment Technology Team for the Offices of Admissions and Enrollment Operations, including the technical developer and analyst staff responsible for developing and implementing marketing, admissions, prospect data management, reporting, and enterprise system integration solutions. Directly oversee and actively participate in implementing and integrating Salesforce Education Cloud feature enhancements in areas including marketing, applications, and admission. Assist in the high-level management and supervision of enterprise solutions including but not limited to PeopleSoft Student Information System and Hyland OnBase ECM System. Assist in the high-level management, supervision, and troubleshooting of internal DataMart (EMDM) solution as well as queries, data reports, and other technical functions. Manage need assessments, requirements analysis, project prioritization, and technology consultation with University stakeholders across academic and administrative units; meet regularly with stakeholders to prioritize and implement needed upgrades and determine and implement future needs. Research development and integration of future Enrollment Technology strategies, vendor solutions, and automation tools. Maintain strong relationships with Office of Admissions and Enrollment Operations management to further technological goals. Provide supervision and professional mentoring for Enrollment Technology staff, identify training needs, and encourage professional growth in technical skills and business acumen of direct reports.
Physical Demands and Working Conditions | Requires the ability to sit or stand at will for extended periods frequently throughout the workday Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks
Physical Activities |
Working Conditions |
Additional Information | Preference will be given to internal applicants.
Required Knowledge, Skills, and Abilities:Strong communication skills, as well as active listening and interpersonal skills, with the ability to communicate effectively with both technical and functional users Ability to exercise reason and judgment in difficult situations and interactions Ability to identify potential issues and to make proactive, informed decisions for future enhancements that move current solutions forward Ability to suggest significant changes when system-level solutions no longer meet current needs Ability, initiative, and creativity to continuously refine and achieve “elegant” solutions
Special Instructions Summary |
Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Position Title | Director
Functional Title | Director, Enrollment Technology
Department | Office of Enrollment Operations
Salary Range | Commensurate with experience
Pay Basis | Monthly
Position Status | Regular full-time
Location | Richardson
Position End Date (if temporary) |
Posting Open Date | 06/10/2025
Posting Close Date | 06/17/2025
Open Until Filled | No
Desired Start Date | 06/23/2025
Job Summary
The Director, Enrollment Technology serves as the technical lead for the Offices of Admissions and Enrollment Operations, with responsibility for supervising team leads of various admissions-related enterprise systems and developing and maintaining middleware solutions. This position also serves as the Salesforce Education Cloud CRM technical lead, overseeing post-implementation improvements and add-ons, and delegating tasks to staff as appropriate.
Minimum Education and Experience | Bachelor’s degree and 5 years of related progressive experience.
Preferred Education and Experience | Bachelor’s degree in computer science, business information systems, or a related technical field, and five to seven years of increasingly technical work experience At least two years of supervisory experience managing information resources staff with ability to mentor less experienced team members across a wide variety of technical positions and knowledge levels Experience with Salesforce development, implementation, and security with demonstrated progressive skills via Salesforce Trailhead or related continuing education Experience with multiple Salesforce “Clouds,” e.g. Sales Cloud, Service Cloud, Marketing Cloud, and/or Education Cloud Experience with middleware solutions such as Informatica, Boomi, or MuleSoft Experience with server administration and maintenance, especially Windows Experience with AI systems
Essential Duties and Responsibilities | Lead the Enrollment Technology Team for the Offices of Admissions and Enrollment Operations, including the technical developer and analyst staff responsible for developing and implementing marketing, admissions, prospect data management, reporting, and enterprise system integration solutions. Directly oversee and actively participate in implementing and integrating Salesforce Education Cloud feature enhancements in areas including marketing, applications, and admission. Assist in the high-level management and supervision of enterprise solutions including but not limited to PeopleSoft Student Information System and Hyland OnBase ECM System. Assist in the high-level management, supervision, and troubleshooting of internal DataMart (EMDM) solution as well as queries, data reports, and other technical functions. Manage need assessments, requirements analysis, project prioritization, and technology consultation with University stakeholders across academic and administrative units; meet regularly with stakeholders to prioritize and implement needed upgrades and determine and implement future needs. Research development and integration of future Enrollment Technology strategies, vendor solutions, and automation tools. Maintain strong relationships with Office of Admissions and Enrollment Operations management to further technological goals. Provide supervision and professional mentoring for Enrollment Technology staff, identify training needs, and encourage professional growth in technical skills and business acumen of direct reports.
Physical Demands and Working Conditions | Requires the ability to sit or stand at will for extended periods frequently throughout the workday Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks
Physical Activities |
Working Conditions |
Additional Information | Preference will be given to internal applicants.
Required Knowledge, Skills, and Abilities:Strong communication skills, as well as active listening and interpersonal skills, with the ability to communicate effectively with both technical and functional users Ability to exercise reason and judgment in difficult situations and interactions Ability to identify potential issues and to make proactive, informed decisions for future enhancements that move current solutions forward Ability to suggest significant changes when system-level solutions no longer meet current needs Ability, initiative, and creativity to continuously refine and achieve “elegant” solutions
Special Instructions Summary |
Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Other Document
- Veteran Employment Preference - Form DD-214
Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
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