Director Change Management and Community Engagement

🇺🇸 Dayton, OH

🕑 Full-Time

💰 TBD

💻 Operations

🗓️ April 17th, 2025

ITIL ITSM

Edtech.com's Summary

The University of Dayton is hiring a Director of Change Management and Community Engagement. This role involves leading engagement and technology service experiences, overseeing technology changes on campus, and aligning these changes with business objectives. The director will lead communication, training, and change management teams, manage web presence, and coordinate with stakeholders.

Highlights

Leading engagement and technology service experiences for the university community.
Overseeing planning, implementation, and evaluation of technological changes.
Requires Bachelor's Degree or 10 years of relevant experience.
5+ years experience in communication roles and IT service management.
Strong understanding of IT disciplines, change management/enabling, and KPIs.
Experience managing projects and supporting enterprise releases.
Strong ITIL understanding.
Master’s Degree, ITSM experience, and Project Management certification preferred.