- Lead a team of curriculum developers and instructional designers In the creation of high-quality, training content that supports Veeva’s business goals
- Foster a collaborative, results-oriented team environment that appropriately challenges and grows team members’ skills and contribution
- Develop and implement a strategic training roadmap that addresses the evolving needs of learner audiences; including resource and expense budgeting
- Strengthen our adoption of adult learning theory in the design of engaging training experiences and learning assets; incorporate real-world context and relevance into existing courses
- Establish template standards for the development of engaging, modern training assets
- Establish KPIs that govern c-dev processes and measure the impact of training programs
- Create a financial cost-to-develop model to support staffing & budget requests
- Sponsor use of modern authoring tools to build, deploy, and update courses and supporting materials in the appropriate formats (instructor-led, video, e-Learning, hands-on lab, interactivity, and assessments)
- Stay abreast of emerging learning technologies and trends, and explore innovative ways to enhance the learning experience; implement a learning gamification experience
- Manage projects with accuracy, transparency, and a commitment to meeting deadlines
- Oversee the localization of training assets to support worldwide delivery goals
- Manage course go-to-market activities with operations and marketing teams; develop datasheets and value proposition materials to position learning paths and catalog
- Serve as an ambassador for Training Services in building a positive reputation for partnering well and delivering on commitments
Requirements
- 8+ years of experience managing the development of an innovative, multimodal, technical course portfolio for SaaS platform solutions; proven track record of bringing it to market
- 5+ years of people management experience in a for-profit training services organization
- Experience with Learning Experience Platforms (LXPs) or Learning Management Systems (LMSs)
- Demonstrated understanding of adult learning principles & instructional design methodologies
- Excellent communication, collaboration, and project management skills; adept at proactively keeping key stakeholders informed
- An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
- Proficiency in eLearning authoring tools (e.g., Articulate 360, Captivate) and video editing software (e.g. Camtasia) is desirable; experience establishing a remote ‘video studio’ factory model is desirable
- Experience with the localization of training materials into multiple languages is a plus
- Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business; desire to serve as an ambassador for Training Services
- Demonstrated ability to flexibly take on new challenges and pivot direction if needed
- Bachelor’s degree or equivalent
Nice to Have
- Master’s degree in Instructional Design or a related field
- Life sciences experience in pharmaceutical, biotech, medical device companies, or clinical research industries
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $100,000 – $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.