Edtech.com's Summary

Concorde Career Colleges, Inc. is hiring a Director Financial Aid - CCC. The Director Financial Aid will lead and manage daily financial aid operations, ensuring compliance with federal, state, and institutional policies while supporting student retention and academic success. This role oversees financial aid delivery, supervises staff, provides counseling on financial options, and collaborates with campus departments and external agencies to optimize financial aid services.

Highlights

Lead and manage financial aid operations, including grants, scholarships, work-study, and Title IV loans.
Ensure compliance with federal, state, and institutional regulations and maintain data integrity for audits.
Supervise and develop a high-performing financial aid team, providing coaching and performance management.
Provide financial literacy counseling to students and families and collaborate with admissions and student services departments.
Evaluate and implement technology tools to enhance financial aid delivery and process improvements.
Required education: Bachelor’s degree in finance, accounting, business, or related field; Master’s preferred.
Minimum 10 years experience in post-secondary education financial aid; 5 years leadership experience preferred.
Proficiency with financial aid systems and student information systems such as Ellucian, Anthology, and CampusVue.
Must have experience with Title IV proprietary education programs and must not be in default on federal student loans.
Competitive benefits include tuition waiver, paid time off, retirement matching, paid parental leave, and comprehensive insurance coverage.

Director Financial Aid - CCC Full Description

Overview:

Director of Financial Aid

The Director of Financial Aid is responsible for the effective administration of financial aid operations, loan default management, and student account activities. This role ensures full compliance with federal, state, and institutional policies while fostering a student-centered experience that supports retention, academic progress, and success. Reporting to senior leadership, the Director oversees financial aid delivery and operational excellence, leads a high-performing team, provides guidance to students and families on financial options, and collaborates cross-functionally with campus departments and external agencies.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities:

Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations
Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans
Supervise and evaluate staff performance to maintain a student-centered, compliant work environment
Provide financial literacy and aid counseling to students and families
Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention
Ensure data integrity and compliance with internal and external audit standards
Champion operational improvements that streamline processes and enhance student satisfaction
Evaluate and implement technology tools for optimized delivery of financial aid services
Monitor performance metrics and drive strategic improvements in financial aid effectiveness
Maintain, motivate, and develop a high-performing team
Recognize and reward employee contributions and achievements
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
Recognizes and rewards employee contributions and achievements
Other duties as assigned

Qualifications:
Education/Experience

Bachelor’s degree in finance, accounting, business, or related field (required); Master’s degree (preferred)
Minimum 10 years of professional experience in a post-secondary education setting (required)
Minimum five (5) years of supervisory/leadership experience in financial aid operations (preferred)
Minimum five (5)years’ experience administering Title IV financial aid programs (preferred)
Title IV proprietary education experience (required)
Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)
NASFAA credentials or Title IV-related certifications (preferred)

Skills

Advanced knowledge of federal/state funding programs, including Title IV, Veterans Affairs, and institutional aid
Proficient in financial aid systems and student information systems (e.g., Ellucian, Anthology, CampusVue)
Independently manage complex tasks and projects
Coach and mentor junior team members
Analyze problems, evaluate alternatives, and implement effective solutions
Present ideas in a compelling and structured format to diverse audiences
Demonstrate refined listening skills and emotional intelligence
Facilitate training sessions and cross-functional meetings
Drive consistent results in a fast-paced environment
Leverage enterprise-level tools and systems to streamline processes
Create new and better ways for the organization to succeed
Develop people to achieve their goals and support organizational success
Navigate complex policies, processes, and organizational dynamics with ease
Operate effectively in uncertainty and ambiguity
Work independently, escalating complex or high-impact issues
Drive innovation to improve organizational success
Develop others to achieve individual and organizational goals
Navigate complex organizational dynamics with confidence
Perform effectively amid uncertainty and ambiguity

Standard Abilities

Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is eligible for a remote, hybrid, on campus or an on site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.
Overnight and/or Local travel required (up to 10%)

Original Job Description

Overview:

Director of Financial Aid

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities:

Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations
Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans
Supervise and evaluate staff performance to maintain a student-centered, compliant work environment
Provide financial literacy and aid counseling to students and families
Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention
Ensure data integrity and compliance with internal and external audit standards
Champion operational improvements that streamline processes and enhance student satisfaction
Evaluate and implement technology tools for optimized delivery of financial aid services
Monitor performance metrics and drive strategic improvements in financial aid effectiveness
Maintain, motivate, and develop a high-performing team
Recognize and reward employee contributions and achievements
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
Recognizes and rewards employee contributions and achievements
Other duties as assigned

Qualifications:
Education/Experience

Bachelor’s degree in finance, accounting, business, or related field (required); Master’s degree (preferred)
Minimum 10 years of professional experience in a post-secondary education setting (required)
Minimum five (5) years of supervisory/leadership experience in financial aid operations (preferred)
Minimum five (5)years’ experience administering Title IV financial aid programs (preferred)
Title IV proprietary education experience (required)
Must not be in default on any Federal Student Loans and must remain in good standing while employed (required)
NASFAA credentials or Title IV-related certifications (preferred)

Skills

Advanced knowledge of federal/state funding programs, including Title IV, Veterans Affairs, and institutional aid
Proficient in financial aid systems and student information systems (e.g., Ellucian, Anthology, CampusVue)
Independently manage complex tasks and projects
Coach and mentor junior team members
Analyze problems, evaluate alternatives, and implement effective solutions
Present ideas in a compelling and structured format to diverse audiences
Demonstrate refined listening skills and emotional intelligence
Facilitate training sessions and cross-functional meetings
Drive consistent results in a fast-paced environment
Leverage enterprise-level tools and systems to streamline processes
Create new and better ways for the organization to succeed
Develop people to achieve their goals and support organizational success
Navigate complex policies, processes, and organizational dynamics with ease
Operate effectively in uncertainty and ambiguity
Work independently, escalating complex or high-impact issues
Drive innovation to improve organizational success
Develop others to achieve individual and organizational goals
Navigate complex organizational dynamics with confidence
Perform effectively amid uncertainty and ambiguity

Standard Abilities

Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is eligible for a remote, hybrid, on campus or an on site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.
Overnight and/or Local travel required (up to 10%)

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Director Financial Aid - CCC

Edtech.com's Summary

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