Director, IT Relationship Management

🇺🇸 Hybrid - Athens, OH

🕑 Full-Time

💰 $95K - $163K

💻 Information Technology

🗓️ September 11th, 2025

Edtech.com's Summary

Ohio University is hiring a Director, IT Relationship Management. The role involves developing and maintaining trust-based partnerships between central IT and academic and administrative units, advising campus leaders on technology investments, and clarifying the university’s IT operating model to ensure coordinated support and maximize value. The director leads strategic advising, communication, and alignment efforts across a distributed IT environment to advance institutional priorities.

Highlights

Develops and maintains strong relationships between Ohio University IT and various units.
Advises university leadership on IT operating models and technology investments.
Leads design, implementation, and continuous improvement of IT service management processes.
Requires strong interpersonal, strategic, and technical skills to navigate a complex IT landscape.
Supports operational alignment across central and distributed IT organizations.
Requires a Bachelor's degree and at least 10 years of related professional experience.
Prefers experience with IT risk, security practices, agile methodologies, and executive stakeholder management.
Pay range: $95,101 to $163,086 annually; exempt status with full-time term employment.
Works within Ohio University's Information Technology Department with a focus on service and process management.
Includes occasional travel (<10%), flexible scheduling, and potential supervisory responsibilities.