Director of Financial Aid and Veterans Affairs

Director of Financial Aid and Veterans Affairs

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Please see Special Instructions for more details.

This is a full time position with state and VCCS benefits. Applicants must apply online by submitting a state application through this site. Applicants must create a user account to apply online. The home campus of either Keysville, VA / Alberta, VA  is given with consideration of the chosen candidate's preference. 

If you are state employee who has been affected by Policy 1.3 Layoff and possess a valid Inter-agency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the Card BEFORE the closing date for this position. The Card may be scanned and attached to the application or faxed to (434) 949-0708. Please include your name, the position number, and the position title on the fax cover sheet. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your VCCS applicant portal account for the status of your application and the status of this recruitment. For more information about this position or other vacancies within our agency, please visit our website at www.southside.edu/employment or contact Jennifer Davis at 434.949.1048.

Southside Virginia Community College (SVCC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. The following person has been designated to handle inquiries regarding the non-discrimination policies: Shannon Feinman, Vice President of Finance and Administration, 109 Campus Drive, Alberta, VA 23821, 434-949-1005.

SVCC is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Act (ADA and ADAAA), to provide reasonable accommodations to applicants in need of access to the application, interviewing, and selection processes when requested.

We are a “Virginia Values Veterans” (V3) stage agency that provides hiring preference to Veterans and members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or a Virginia National Guard Member, we urge you to respond accordingly on your state application.

Posting Details

 Posting Summary 

Working Title  | Director of Financial Aid and Veterans Affairs
Role Title  | Non-Classified
Role Code  | 01123-SW
FLSA  | Exempt
Pay Band  | UG
Position Number  | 276FA005
Agency  | Southside Va Community College
Agency/Division  | Southside Va Community College (Div)
Work Location  | Brunswick - 025
Hiring Range  | Commensurate with education, experience and VCCS guidelines
Emergency/Essential Personnel  | No
EEO Category  | A-Official or Administrator
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  | Yes
Does this position have a bilingual or multilingual skill requirement or preference?  | No
Work Schedule  | Monday through Friday, day hours; evenings and weekends as needed.
Telework options are subject to change based on business needs
Keysville, VA / Alberta, VA -home campus, with consideration of the chosen candidate’s preference
Sensitive Position  | No

Job Description 
Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city.

SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes: Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge, and leadership, preparing them to thrive in a changing society.

Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve. For more information, please visit southside.edu
Join SVCC as a key leader in access, affordability, and student success. In this mission-critical role, you will shape the financial aid and veterans affairs experience for students across our rural service region by ensuring equitable access to higher education, providing exceptional service, and upholding the highest standards of federal and state compliance. As a senior leader on the Enrollment Management & Student Success team, you will guide a dedicated staff, steward millions in federal and state aid, support continuous improvement across student services, and help students navigate the financial pathways that make college possible. Your work will directly influence retention, completion, and opportunity for the students and families we serve. If you are driven by accuracy, integrity, and a commitment to expanding educational access, SVCC offers a meaningful place to lead, innovate, and make a lasting impact.
The Director of Financial Aid and Veterans Affairs provides strategic leadership, oversight, and administration of all federal, state, institutional, and private financial aid programs, as well as veterans’ educational benefits at Southside Virginia Community College. Reporting to the Vice President of Enrollment Management & Student Success, this position ensures the accurate, efficient, and compliant delivery of student aid to support access, affordability, and successful completion. The Director oversees daily operations, supervises professional and student staff, manages budgets, monitors regulatory changes, and maintains accountability for Title IV and VA program compliance. This position plays a critical role in advancing institutional enrollment, retention, and student success goals by ensuring timely awarding, exceptional service, process improvement, and the responsible stewardship of college resources. The home campus of either Keysville, VA / Alberta, VA  is given with consideration of the chosen candidate’s preference.
The Director shall have the following responsibilities, but is not limited to:
Responsible for maintaining Title IV Participation Agreement with the U.S Department of Education. Submits new programs for funding approval and ensures compliance with Title IV aid programs. Supports and actively participates in the college’s major initiatives for process improvement in financial aid and student services. Prepares, writes, and files College-wide institutional applications and reports for federal and state programs, which include the Fiscal Operations Report and Application to Participate (FISAP), the Financial Aid Reporting System Data Report (SCHEV report, S1/S2 and S5), and any other reports related to the programs administered. Answers questions and provides information during audits and official reviews to justify policies, procedures, and variances. Supervises, trains, and evaluates department staff; works with staff to assign responsibilities; determines department priorities and procedures; and ensures cross-training. Ensures compliance with federal and state regulations regarding Financial Aid. Coordinates and oversees the awarding of grants. Oversees financial aid disbursements and performs monthly reconciliations with the U.S. Department of Education to maintain compliance. Collaborates with the SVCC Foundation Office to award and disburse scholarship funds. Administers satisfactory academic appeal (SAP) evaluation and appeal process for students seeking reinstatement of financial aid eligibility. Advises students, parents, staff, high school counselors, other college personnel, and off-campus sites on all aspects of student financial aid. Manages the department’s annual budget process. Approves and monitors office expenditures. Monitors fund balances in the institutional Student Information System (Oracle/PeopleSoft) and external systems. Take appropriate action to maximize usage of grant funds and to prevent over awards. Remain current on state and federal regulations and communicate changes to affected constituents. Attends internal and external meetings and conferences, and reports changes to program requirements. Ensures supervision of Work-Study students and appropriate administration of the program. Oversees the monitoring of enrollment reports to identify students subject to the Return to Title IV aid policy. Oversees and ensures that the College’s Veterans’ Benefits certification process is efficient, timely, and accurate. Ensures compliance with VA regulations, monitors student progress, and updates records for reporting. Works with the Virginia State Approving Agency to obtain approval of new programs. Performs other duties as assigned by the Vice President of Enrollment Management & Student Success.
The Director of Financial Aid and Veterans Affairs is responsible for the IT Security Role of Data Owner as specified in the COV ITRM SEC 501-01 Security Standard.
Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications  | Master’s degree in Higher Education Administration, Student Affairs, Business, Accounting, Finance, Public Administration, or a closely related field; or a combination of equivalent education and experience Recent experience working in higher education financial aid with responsibility for Title IV compliance and operational processes Supervisory experience, including hiring, training, evaluating, and developing staff. Comprehensive knowledge of federal and state financial aid regulations, awarding processes, SAP policies, and Return to Title IV (R2T4) requirements Recent knowledge and experience using financial aid systems, student information systems, and technology tools used to deliver and reconcile aid Strong analytical, organizational, and problem-solving skills, with the ability to interpret regulations and ensure data integrity Excellent communication skills and the ability to clearly explain complex financial aid and veterans’ benefits information to diverse audiences Demonstrated ability to uphold high ethical standards, maintain confidentiality, and exercise sound professional judgment Ability to work effectively in a fast-paced environment with strict regulatory deadlines and high-volume operations
Additional Considerations  | Five or more years of financial aid experience in higher education, demonstrating increasing responsibility with Title IV processes and regulatory compliance Recent experience working in a community college setting, especially one serving rural or under-resourced student populations Experience using Oracle/PeopleSoft Campus Solutions or comparable Student Information System financial aid management systems Experience leading process improvement initiatives, implementing new technologies, or enhancing financial aid operations Demonstrated success collaborating with multiple departments such as Enrollment Management, Business Office, Foundation Office, and Academic Affairs Experience administering VA education benefits and maintaining compliance with SAA requirements Experience managing budgets, monitoring fund balances, and applying internal control principles Experience participating in or responding to audits, program reviews, or compliance evaluations Commitment to diversity, equity, inclusion, and student success, with experience supporting first-generation, veteran, and economically disadvantaged students Demonstrated ability to cultivate inclusive environments and advance our commitment to building a caring community Commitment to innovative uses of technology and customer service excellence Strategic mindset with the capacity to translate institutional priorities into operational action plans
Operation of a State Vehicle  | Yes
Supervises Employees  | Yes
Required Travel  | Occasional travel to SVCC campuses, centers, meetings, and training/conferences with access to a state vehicle

 Posting Detail Information 

Posting Number  | FAC_1776P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 11/21/2025
Job Close Date  | 12/19/2025
Open Until Filled  | Yes
Agency Website  | www.southside.edu/employment-opportunities
Contact Name  | Jennifer Davis
Email  | jennifer.davis@southside.edu
Phone Number  | 434-949-1048
Special Instructions to Applicants  | This is a full time position with state and VCCS benefits. Applicants must apply online by submitting a state application through this site. Applicants must create a user account to apply online. The home campus of either Keysville, VA / Alberta, VA  is given with consideration of the chosen candidate’s preference.

If you are state employee who has been affected by Policy 1.3 Layoff and possess a valid Inter-agency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the Card BEFORE the closing date for this position. The Card may be scanned and attached to the application or faxed to (434) 949-0708. Please include your name, the position number, and the position title on the fax cover sheet. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your VCCS applicant portal account for the status of your application and the status of this recruitment. For more information about this position or other vacancies within our agency, please visit our website at www.southside.edu/employment or contact Jennifer Davis at 434.949.1048.


Southside Virginia Community College (SVCC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. The following person has been designated to handle inquiries regarding the non-discrimination policies: Shannon Feinman, Vice President of Finance and Administration, 109 Campus Drive, Alberta, VA 23821, 434-949-1005.


SVCC is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Act (ADA and ADAAA), to provide reasonable accommodations to applicants in need of access to the application, interviewing, and selection processes when requested.

We are a “Virginia Values Veterans” (V3) stage agency that provides hiring preference to Veterans and members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or a Virginia National Guard Member, we urge you to respond accordingly on your state application.


Additional Information  |
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/
EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting  | https://jobs.vccs.edu/postings/90764

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